Waldorf Honda

Service personnel was available on my arrival and greeted me with courtesy. He checked on me while my. Vehicle was being worked on and he bought other issues to my attention. Very grateful! me with courtesy. He checked on me while my. Vehicle was being worked on and he bought other issues to my attention. Very grateful! More

Service was fast and efficient. Very happy with the whole process. I was well informed of the issues with my car and informed through the whole process of fixing it. process. I was well informed of the issues with my car and informed through the whole process of fixing it. More

Amber was great! Very professional and helpful with navigating and answering questions. She was very helpful and provided me with information for a shuttle so my kids and I coule safely get back and fo navigating and answering questions. She was very helpful and provided me with information for a shuttle so my kids and I coule safely get back and forth for my service. More

Everyone is always pleasant! Robyn is super helpful she took time to give me a break down of everything that was going to take place. Please give Robyn 5 stars as well took time to give me a break down of everything that was going to take place. Please give Robyn 5 stars as well More

I purchased a used vehicle. Damon Demyers was my sales rep. I notified him of problems that I had. He told me to bring it in at 1. I texted him and he stated that he was off that day and any manager ca rep. I notified him of problems that I had. He told me to bring it in at 1. I texted him and he stated that he was off that day and any manager can help because he briefed them the day before. No one knew what I was talking about. Talked to Robyn in service and she schedule an appointment for me. I texted Damon to let him know that it was a waste of my time, no response. I had another problem, Damon texted him, "not at work 3018433700 John Fee". That was the incorrect number. Left message for John Fee, never returned phone call. TERRIBLE CUSTOMER SERVICE. I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANY. More

Ira Lewis was very nice and have great customer service. He answered all my questions and made me feel very comfortable during our sale transaction. He answered all my questions and made me feel very comfortable during our sale transaction. More

Robyn Stroud has great customer service. If I send a text or leave a voice message, she responds in a timely manner. Very knowledgeable, if she does not have an answer, she will find someone to help yo text or leave a voice message, she responds in a timely manner. Very knowledgeable, if she does not have an answer, she will find someone to help you. I would definitely recommend Waldorf Honda Service Dept. More

I, took my 2018 Honda Accord to the Waldorf location with issues with my radio and not being able to use my gps and Xm radio was in stuck mode and blank screen. I wasn’t expecting for them not to work on my issues with my radio and not being able to use my gps and Xm radio was in stuck mode and blank screen. I wasn’t expecting for them not to work on my vehicle that day because the pandemic capacity. My service technician Bernard Dixson, asked if I could leave my vehicle and I told them I couldn’t. He then asked if I like they can take me wherever I needed to go they can drop me off and pick me up if needed. Mr Dixon advised me that that there were several had recalls on my vehicle and since I was already there they’ll take care of the car radio situation and replace rubber molding trim inside doors trim that they replaced last year, because they noticed it was coming off. because it was constantly coming off after I had it replaced last year. The repairs took longer than expected and my service tech, kept me updated and if I needed to go anywhere they’d take me all I had to do just asked. They completed the job and they had to reinstalled the software to my radio. They also took care of the recalls for my vehicle and they advised that they’ll call me set up an appointment because Honda is recalling the fuel pumps and that they believe that’s why my car was stalling and jerking when accelerating de accelerating. I appreciated how Bernard kept me updated. More

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I was in and out in no time and was told what I needed to keep my vehicle running properly. I am ways satisfied with the service I receive. keep my vehicle running properly. I am ways satisfied with the service I receive. More