Waldorf Honda - Service Center

Robert in the service department was very professional and patience with me. My AC stopped working and he saw how frustrated it was for me especially with a 10 month old baby. He kept me informed of what the steps were being taken to resolve the issue. He even allowed me to come in on a Saturday morning to diagnose the problem, because I could not make it to Waldorf before 4pm during the week.

We took our car in for an oil change and tire rotation.. We made an appointment over the phone, changed it to another day online without any problems. They emailed a confirmation right away. A person called 2 days before the appointment to confirm. I was also able to move the appointment 30 minutes earlier due to my schedule. We then arrived 30 minutes early and Heather Sylvis, service advisor accommodated us and said it would take 1 hr.. The car was ready in an hour and we were on our way. Great!

The service I receive is always top notch, but this last visit the cashier called my work number to tell me my car was ready, while I was sitting in the waiting room. There is no telling how much time I wasted because she didn’t bother to call my name out in the waiting room. I interrupted her cellphone time I suppose. I left in a bad mood. Heather was great but the cashier ruined my experience.

Tim B. Did an outstanding job regarding going out his way to ensure my service appt went well. He even provided a courtesy van for me to get cash.

Bernard is such a blessing to your service center. His professionalism from start to finish makes it worth the wait. So glad he's part of your team.

Waldorf Honda is a place that I can trust for quality repairs and friendly service. As always Tony Reese and Tony Deep provided me with great customer service and expert maintenance on my civic.

Went for an oil change and it was quick. I did have issues during my visit but Tim and Bernard were a great help and made my experience great!!

I have been coming to "Waldorf Honda" for several years and have always enjoyed the way Mr. Reese has treated me and my vehicles ! Kudo's Tony !

I would like to commend Mr Bernard Dixson on his Professional and courteous service. He was very knowledgeable about the concerns pertaining to my 2016 Honda pilot. It's a pleasure doing business with this service department. Thank You Mr James Thompson

Thank you for the exceptional customer service and automotive advice for my 2013 Honda CR-V! Please know that the service provided at Waldorf Honda far exceeds any advice that I have received from any other Honda dealer in the Washington Metropolitan area. As without saying, I will purchase my next Honda from Waldorf Honda. And for anyone in need of expert automotive advice, I would refer them to Bernard Dixson hands down. Thanks again. Marcus Palmore