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Waldorf Honda - Service Center

Waldorf, MD

4.6
3,733 Reviews

3,733 Reviews of Waldorf Honda - Service Center

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April 23, 2024

They are professional and efficient ! My car is usually done in a timely fashion. I will continue to have my service done there. More

by NICKEYB41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

I contacted Honda by phone because I noticed a display on my dashboard panel, indicating a problem with my engine.. Also when driving that morning I had hesitation. I was close to AAA and was told it look li More

by MARIL845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

My interaction with Tony was great: he is very customer-focused centric in fulfilling his customer's needs.... More

by CULEX934376
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

I didn’t have an appointment and they still welcomed me with no issues. Thank you! More

by BRANDY220134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Carnucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Tony is my go to guy. When my car is in Tony’s care I have no worries. More

by KGIBBS27683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Tony help with any questions I had and was very helpful and professional. My service and Honda was great . More

by beverlymccoy97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Waiting time not bad and did everything that was needed to be done. Gave me a cost and keep the price close! More

by Ctmjjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Great service provided, fast and efficient. Tony took care of me from start to finish. More

by Semyers2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

They are the worse, brought my car there 2 for oil change and both times was suppose to get my car wash and both times I got an excuse, I will never go back to them More

by ANGELAKYLER923
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Dixson
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Waldorf Honda responded

Good morning Angela, I am very sorry to hear about your unpleasant visits with us. Customer service is our #1 goal. I would like a chance to speak with you so that we can redeem ourselves. My office phone # is 240-427-1544. Thank you very much, we appreciate you and hope to hear from you soon.

April 21, 2024

Just bought a 2020 chev express work van two week ago first the issue was with the sliding door it took 2 weeks to get the part I had to search the part myself which was Bowie Chevy and they went to get More

by JAMESTLANCASTER67
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robyn Stroud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Waldorf Honda responded

Good morning James, This is John Quillin. I am the Service Director here at Waldorf Honda. I understand your frustration and wish we could get the transmission here earlier. I promise as soon as we get our hands on it. We will get it installed and get you back on the road. Thank you and we appreciate you.

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