
Waldorf Honda
Waldorf, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The service that was completed was excellent, as usual. However, i am disappointed that after five years, a problem with my air pressure sensors was recognized officially as a problem. I have no way of kno However, i am disappointed that after five years, a problem with my air pressure sensors was recognized officially as a problem. I have no way of knowing WHY my persistent complaints since the FIRST time i brought the car in for service were ignored. Now couple that with the fact that i find out that this problem is a KNOWN problem w Honda and they no longer make the air pressure sensors the same way in their cars BECAUSE of said problem AND my car is no longer under warranty and i am told that it will be close to $500.00 to correct the problem. I am not a happy camper. I feel taken advantage of to say the least. I have referred my daughter to your dealership and she has since bought TWO cars from you. I can assure you that i will NOT purchase another auto from your establishment because every customer should be listened to and not ignored, as in my case. Believe me, i will warn my daughter to BEWARE and to have EVERY issue she brings to your attention documented by you. To wait until my warranty is finished and then address an on-going problem that your company KNEW was an issue is not ethical, in my opinion. And if that is how you do business, i want nothing to do with it. Would you? And i praise Tony Reese for explaining the air pressure sensor problem to me as every other service person always brushed it off previous to this last visit. Helen Seawell More
On my experience at the Waldorf Honda location, Robert Hersh and other staff was Friendly, professional and got straight to the problem and fixed it in a good timely manner. Hersh and other staff was Friendly, professional and got straight to the problem and fixed it in a good timely manner. More
The car keeps breaking down my granddaughter had to take it back twice so I hope this is last time she has to take it back if not we need something reliable it back twice so I hope this is last time she has to take it back if not we need something reliable More
Great service but I am not sure about the cost as it is higher compared to other dealers including other Honda dealers in Northern Virginia higher compared to other dealers including other Honda dealers in Northern Virginia More
Connie Mickens is always helpful. If I have an issue and call her, she is always there to help. Finance Manager was great. The dealership is always clean. call her, she is always there to help. Finance Manager was great. The dealership is always clean. More
As always, everyone on this staff was very friendly helpful. I was in and out and comfortable during my recent visit to get an oil change. This is the ONLY place I will go for routine service and maint helpful. I was in and out and comfortable during my recent visit to get an oil change. This is the ONLY place I will go for routine service and maintenance on my vehicle More
I was very impressed with the dealership. My husband said your service department and treatment of clients exceeds where we have been before. We will definitely be coming back. your service department and treatment of clients exceeds where we have been before. We will definitely be coming back. More
I’ve been going to Waldorf Honda for service on my three Hondas for over 10 years. Bernard Dixson is my go-to service rep and he never disappoints! The service is always quick and well done! Hondas for over 10 years. Bernard Dixson is my go-to service rep and he never disappoints! The service is always quick and well done! More
Great customer service. I was updated every step of the way during my wait at the service department. Bernard was very professional. Thank you Honda. way during my wait at the service department. Bernard was very professional. Thank you Honda. More
I was very early one morning and as I pulled up to the door, I thought I hope he doesn't have an attitude because I'm early...oh my gosh Mr Hersh is the best I don't care how early or how late I've never door, I thought I hope he doesn't have an attitude because I'm early...oh my gosh Mr Hersh is the best I don't care how early or how late I've never seen him in a bad mood! He's so honest and respectful and we need more of that! I'm glad to share this about him. More