Waldorf Honda

Great place to buy Our sales person Mr. Hood is the best. He took us through the buying process without any problems. I would definitely buy from him again and willingly Our sales person Mr. Hood is the best. He took us through the buying process without any problems. I would definitely buy from him again and willingly recommend him to any Honda buyer. More

My experience was very professional and a nice easy process. Every employee I came in contact with was helpful and professional and made sure I got the best service before I walked out the door. My sal process. Every employee I came in contact with was helpful and professional and made sure I got the best service before I walked out the door. My salesman Mr.Green went above and beyond to program my music and programmed the special features I had included with my new vehicle. More

The service was great and everything went very smoothly from the time I checked in and the from the time I checked out, just Awesome from the time I checked in and the from the time I checked out, just Awesome More

Great service! Bernard explained everything did not try to force extras kept me informed as my car moved through the process. Customer waiting area was very clean and organized to force extras kept me informed as my car moved through the process. Customer waiting area was very clean and organized More

I had a awesome experience buying my first new car from Honda Waldorf. The customer service and sales rep was amazing!! Highly recommend everybody shop at Honda Waldorf Amazing experience! And an extra sh Honda Waldorf. The customer service and sales rep was amazing!! Highly recommend everybody shop at Honda Waldorf Amazing experience! And an extra shout out too Will Norton/ Romain Robinson they did their thing and make me so happy😁😁 More

I needed a new car but I wanted to buy my first Brand new one. I went to Honda in Waldorf Maryland and met Frank Carnucci outside. We told him the car I was looking at 2019 Honda Fit and he took us right to one. I went to Honda in Waldorf Maryland and met Frank Carnucci outside. We told him the car I was looking at 2019 Honda Fit and he took us right to it. He showed me around the car and was showing me each detail about the car. I wanted to test drive so we did. We drove around and I thought just a typical couple mins to test drive and back but Frank was showing me each featuring the car had for me driving. To the cameras, Bluetooth, to even backing up the car. We went back and started talking price and they worked with me on the price I wanted! Frank wasn't over pushy, he was personable. I could tell he really wants to make the customers happy with the choice of car. They cleaned my car inside and out with a full tank of gas at the end and when I was ready to drive off Frank again went over everything with me again to make sure I got all the information! While I was driving off he was waving goodbye outside and watched me drive off. He has passion and is a very good person. My parents were there with me and said they hated buying cars because of the sells people but this experience with Frank and everyone at Waldorf Ford was the best experience they ever had. If you are looking for a car go to Honda in Waldorf and ask for Frank Carnucci. More

Upon arriving for an oil change, one of the sales representatives approached me to ask if I was interested in a vehicle. I told him "no unless he can get me into something comparable to what I was c representatives approached me to ask if I was interested in a vehicle. I told him "no unless he can get me into something comparable to what I was currently driving". I could have kept her much longer. He begin showing me V6 vehicles for prior years as he shared they did not make that engine any longer, When I asked what's comparable his response was 'The Touring" . He then began to show me the 1.5 Hondas. From there everything went south. We went inside and spoke with Mike C. He asked what I wanted White or Silver, I shared "Blue". I explained the monthly amount I wanted to maintain. We agreed to 72 months 3.99 interest at 537.99 monthly with no cash down. Then I met with Tyler. I provided him with $600 cash down and thought he had somehow worked something out that I could have the extended warranty with gap 72 months (he was so deep in thought of what he could do and I was confident with his conversation). Long story short, I drove the car home and did not get the feel of my Honda v6. Upon arriving home, I discovered by your website that your Waldorf store have SEVERAL Honda Accord 2.0 which is comparable to Toyota Camry V6. I reviewed my paperwork and realized that all the pointing and signing was not what Tyler and I agreed to. Tyler gave me the impression that he was offering discounts and applying things so that it would work out (at the end) with the same monthly payment. Point and sign, point and sign. I realized I paid $600 and ended up with 84 months with the extended warranty and gap. Mike basically advised me, too bad, so sad. He ultimately worked out something to allow me to drive off with the Blue Honda Accord 2.0 that I should have started with upon revealing what I wanted. On yesterday when I asked the sales agent Darien if he realized that there were Honda 2.0's on the lot, he replied " He thinks there was one or 2"..... I feel as though I was penalized due to his oversight or unawareness. It took me almost a full workday to work something out with the General manager. The frustrating thing is that he was going to send me home driving the same car that THEY WANTED to sell-the white or silver 1.5 turbo Accord. I was willing and ready to return with my 2015 Honda Accord V6. Ultimately we came to somewhat of a happy medium. Feeling trapped, I settled for the upgrade that I mentioned when I stepped into the sales area-without the extended warranty. If I had the opportunity to re-live this day, I would have never made the purchase....I would have waited until my v6 was paid off which would have been the wiser thing to do, My purpose of agreeing to buy a new vehicle comparable to my V6 was to see how close if not lower than my former monthly payments. *** If there would be any way to resolve my frustration, it would be to return my 2015 Honda Accord EXL V6 in the shape I left it. Since that most likely cannot happen, then I will leave that to the powers to be. Thank you for opportunity to share my experience. #JustInDealings #ExemplaryInOurDeportments #CustomerServiceMatters More

Very prompt service, went in for an oil change, I was helped in 1 minute, left the dealer in under and hour for my service. helped in 1 minute, left the dealer in under and hour for my service. More

I took my car for service, and was attended to by Heather. Just from A to Z, Heather's service and support was excellent! The car was serviced in record time, and it runs smoothly. Heather. Just from A to Z, Heather's service and support was excellent! The car was serviced in record time, and it runs smoothly. More

Staff was extremely professional and polite. The service provided was extremely quick. Every time I need work done or a warranty issue resolved, the Waldorf Service team is always great! provided was extremely quick. Every time I need work done or a warranty issue resolved, the Waldorf Service team is always great! More