Waldorf Honda

Service Surprise I brought my vehicle in for an oil change and tire rotation on Jan 23. Upon completion of the service, I received paperwork saying the multi-point in I brought my vehicle in for an oil change and tire rotation on Jan 23. Upon completion of the service, I received paperwork saying the multi-point inspection was complete and everything looked good. The invoice itself noted a tire rotation and air pressure reset. Within 5 minutes of leaving the service center, imagine my shock when the low tire pressure warning light came on. Could it be the service area was heated very warm and the outside temp was mid 40s so there was a sudden drop? I know sudden changes in temp will cause such a thing but so quickly after leaving when the pressure should have been verified? More

Polite I keep on coming back, I have no complains. The women who was helpful to close out my account for the person who started my account was absolutely wo I keep on coming back, I have no complains. The women who was helpful to close out my account for the person who started my account was absolutely wonderful and helpful.. Sorry I can't remember her name. More

Great Service Once Work Began . . . Car had to be towed from St. Mary's County with what turned out to be a battery failure which was fixed at no cost, including towing charges! Great! Car had to be towed from St. Mary's County with what turned out to be a battery failure which was fixed at no cost, including towing charges! Great! But . . . because the tow occurred after service was closed, I had to get a rental car until my Accord was ready. I recommend that the dealership have a program to provide loaner cars during those times that a car has to be dropped off/towed in after the service department is closed but sales and/other offices are still open. The staff should have access to computer records that would show that the owner purchased the vehicle from Waldorf Honda (I've purchased 2!) and should be provided a loaner vehicle. Another recommendation -- I know that the service department is extremely busy when it first opens at 7 am, but it would be nice if owners who either dropped off cars during the previous night, or were towed to the dealership were provided a text/email/etc. note saying that the car's presence has been noted, and that a service technician will contact the owner with/for more details no later than, for example, 11 am. That way, the owners would at least know that their cars haven't been lost or forgotten. In my case, I tried to call in starting at 7 and was told that they (?) didn't know if my car was there and that somebody would get back to me "later." Not a very comforting response. . . More

New Car I thought I knew what I wanted prior to making it to the dealership and ended up with something else.. that I love! Damon Demyers was very Great. Su I thought I knew what I wanted prior to making it to the dealership and ended up with something else.. that I love! Damon Demyers was very Great. Super patient, not pushy (like a lot of sales people), while I made my decision about which vehicle was best for me. Christine Cline from finance was awesome too. Went over all my options thoroughly which made my decision making a whole lot easier. I am a return customer and will be coming back to Waldorf Honda when it's time to shop for a vehicle again. Janet More

Shakiel was Very informative and patient. He Was able to answer all questions my Husband and I had. His customer service skills are amazing. He went i I’ve and beyond to make sure we were able to get the ca answer all questions my Husband and I had. His customer service skills are amazing. He went i I’ve and beyond to make sure we were able to get the car we wanted. More

New Tires I asked for Michelin, service manager suggested I look at General Altimax. My research found that Consumer Reports rated the suggested tire ahead of I asked for Michelin, service manager suggested I look at General Altimax. My research found that Consumer Reports rated the suggested tire ahead of the Michelin and #1 overall. Saved $$$ and now have a great rider. Thanks Waldorf Honda! More

Best car buying experience we've ever had. Very friendly staff. They really helped us find what we were looking for Definitely recommend buying from this dealership. staff. They really helped us find what we were looking for Definitely recommend buying from this dealership. More

Easy with no pressure Have purchased 2 vehicles from Honda in Waldorf. Both times experience was a pleasant one. Sales staff was helpful with Jamar being great to deal with Have purchased 2 vehicles from Honda in Waldorf. Both times experience was a pleasant one. Sales staff was helpful with Jamar being great to deal with. More

Headlight for my Honda Odssey. Mike White did an excellent job with repairing my headlight. It did not take a long time. He was friendly and I enjoy my service. Mike White did an excellent job with repairing my headlight. It did not take a long time. He was friendly and I enjoy my service. More

Smooth and easy experience Buying my truck working with Shakiel went as smoothly as possible. He is very knowledgeable and pays attention to your questions and concerns. Britt Buying my truck working with Shakiel went as smoothly as possible. He is very knowledgeable and pays attention to your questions and concerns. Brittany Soto was very helpful and a pleasure to work with. I would definitely want to work with these people again when I am in the market for a new car. More