Waldorf Toyota

My Dealer Bob Borman of sales is perfect. He answered all my questions, was more than willing to explain everything and remained friendly at all times. I got th Bob Borman of sales is perfect. He answered all my questions, was more than willing to explain everything and remained friendly at all times. I got the vehicle I wanted with no pressure, the price I wanted and delivered ahead of time. That's service. In the 12 years I have been using Waldorf Toyota, I have had the same service writer, Ric Laslo. That's service! That's the personal touch! More

"It really just doesn't get any better" I have experienced real customer service from this dealership from top to bottom. This dealership is truly the real deal and provides service to cust I have experienced real customer service from this dealership from top to bottom. This dealership is truly the real deal and provides service to customers in a special way. I have only seen this type of service from one other company before - Disney World. Yes, big shoes to fill but the owners believe in similar principles and have discriminated that culture to their company representives. Bob Bowman has been my go to Toyota of Waldorf representive for many car and truck purchases over the years. I enjoy the sales process with Bob through education pertaining to their product line. Management is always in position to help with issues and quick resolution of problems as well as that welcome home feeling when strolling through the show room. Service maintenance representives are always willing to get you in and out as quick as possible. I recommend to all my friends to buy at Toyota of Waldorf for that great dependable car and special service treatment that many other companies fail to administer. Many thanks!!!! More

Thorough and personalized experience I had a very pleasant experience buying my new Prius C from Emily at Toyota of Waldorf. The staff were all very helpful, and Emily went out of her wa I had a very pleasant experience buying my new Prius C from Emily at Toyota of Waldorf. The staff were all very helpful, and Emily went out of her way to make sure I was happy with all of the decisions I made. She personally drove to another dealer to pick up the car I wanted and have it ready for me the next day. Thank you Emily!! I love my new Prius! More

Dealership Experience I have bought four cars from this dealership. My experience with them has lasted 11 years. I would not stay this long if the service was not excelle I have bought four cars from this dealership. My experience with them has lasted 11 years. I would not stay this long if the service was not excellent and met my expections. My latest experience personifies the professionalism, courteousy, and the efforts to satisfy the customer which was on full display when I purchased by last vehicle. When I went into the dealership WITH PROBLEMS OF MY OWN MAKING, it was your staff of Tina Latimer, Will Riddick, and D.J. Diehl who heard my concerns and worked with me to help solve my problems. With their understanding and their honesty, I left feeling completely satisfied and happy that I had the car I really wanted. They all did this dealership proud. Thanks to them I am a satisfied customer. More

Frank McGready review After searching many dealerships for a used truck, and having some pretty bad experiences, I call to inquire about a 2011 Tundra sitting at Waldorf To After searching many dealerships for a used truck, and having some pretty bad experiences, I call to inquire about a 2011 Tundra sitting at Waldorf Toyota. I spoke to Frank, told him what I wanted that truck to cost, and he told me that would not be a problem. I came into to see the truck, expecting the same added fees, and other stuff to make the price go up, but Frank gave it to me for the price I needed it to be, with no hassle. It was the best experience I've ever had with a car dealership, and I am now a life long customer of Frank! More

Too xxxx Long For the most part I am pleased with my van. Going to the dealership... I had already negotiated the price on the selected Mini Van. I got there For the most part I am pleased with my van. Going to the dealership... I had already negotiated the price on the selected Mini Van. I got there at 10:15am.... I Left After 1.... seriously?...... Too xxxx Long... Thank you for your time... And I was offered a Gift Card which I did not receive... nor did I want to spend any more time there. More

I purchased a 2013 Corolla from Mr. Tom Dobbins, in Waldorf Waldorf Toyota's service was excellent because of the outstanding skills and experience of Mr. Tom Dobbins and DJ Diehl. My husband and I were gratef Waldorf Toyota's service was excellent because of the outstanding skills and experience of Mr. Tom Dobbins and DJ Diehl. My husband and I were grateful for their services and professionalism. More

Great Customer Service To Toyota Motor Sales, USA Inc, My name is Shantelle; 34 year old female and I would like to first start off by stating I really love my certified To Toyota Motor Sales, USA Inc, My name is Shantelle; 34 year old female and I would like to first start off by stating I really love my certified used 2013 Toyota Avalon; Black on Black interior which is also one of my beloved vehicles I ever purchased. I began my vehicle shopping by getting my previous vehicle (2009 Camry) appraised at CarMax for $5500 therefore I acknowledged the offer and decided to vehicle shop further. I proceeded to the Nissan dealership in Waldorf which I test drove the 2014 Nissan Maxima however I love the Maxima nevertheless they need to upgrade the interior so it does not appear consequently cheap. I also did not agree with the price of the Maxima especially when I knew my credit score was in excellent standings. As soon as I finished with the Nissan dealership; I decided to visit the Toyota in Waldorf since I already had a 2009 Toyota Camry which I really enjoyed over the last few years however it was time for an upgrade with more luxury. Upon my arrival at the Toyota dealership in Waldorf; I was greeted in the parking lot by a very nice gentleman by the name Tom Dobbins. I stated to Tom I was interested in a 2014 Avalon therefore he let me test drive the vehicle. After test driving the 2014 Avalon, I decided to give everything a day’s worth of thinking before I purchase another vehicle however I did return to the Toyota dealership the very next day. I was determined by that time to get a new 2014 Toyota Avalon. When I returned, Tom was off of work that particular day therefore I was sent to Mr. Hollis Batts whom is the Sales Manager of used certified vehicles. I do not know where to begin with Mr. Hollis because he treated me as if I was a platinum customer with the upmost professionalism. Even though I preferred a 2014 Avalon; I did not need a $600-$700 vehicle note. Every time Mr. Hollis worked the numbers for the 2014 Avalon; I would have been paying above $600 a month. By this time I had become a little frustrated because I knew I wanted an Avalon however NOT the $600-$700 note therefore Mr. Hollis stated to me he had “a car in mind”. Mr. Hollis then transported a pretty Black Avalon from back and voices me to test drive it. After getting in the vehicle I was in love because it had black on black interior, leather seats, heated seats, sunroof, dual pipes and back up camera; which was everything I was looking for! After test driving the Avalon, Mr. Hollis stated the price of the vehicle and I began to jump with excitement. While I was jumping with excitement, joy Mr. Hollis tells me I had test drove an 2013 Avalon therefore my response was “WHAT oh My Goodness”; I couldn’t believe it!! Everything in the 2013 was exactly what I wanted therefore I preceded with the all black 2013 Toyota Avalon and my vehicle note is currently under $530 which is a plus. The best part is my insurance also went down half the price I was paying for a 2009 Camry. Mr. Hollis sealed the deal with me on a 2013 Toyota Avalon with all the warranty included. There were a few minor issues such as a second key, carpet stain, required new rugs however when I came in to have the issues addressed Mr. Mike Clements assisted me and took care of all my needs. I even felt shaking during high speed breaking and Mr. Clements took care of this at the same time therefore everything was completed before I departed. I would like to give special thanks for the PROFESSIONALISM, HONESTY and LOYALTY of the three gentlemen who helped a 34 year old female purchase a 2013 Toyota Avalon. I also want to thank Toyota /Scion of Waldorf for hiring great workers! I appreciate the dedication, motivation, professionalism, honesty, loyalty and friendliness of the staff members I associated with during my visit including the Finance manager DJ Diehl. I would like to personally say Thank You for the service; will recommend to friends and family! Respectfully, Shantelle Taylor More

Best Car Buying Experience Ever Tom is the bomb when purchasing a Toyota, he very knowledgeable and articulate makes you want to purchase. He should be the top Sales person at Toyot Tom is the bomb when purchasing a Toyota, he very knowledgeable and articulate makes you want to purchase. He should be the top Sales person at Toyota. More

Pleasant Car Buying Experience Tom is a great Sales Person, very knowledgeable and has excellent customer service skills. He made my car buying experience a pleasant one. Thanks, T Tom is a great Sales Person, very knowledgeable and has excellent customer service skills. He made my car buying experience a pleasant one. Thanks, Tom. More