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Walker Ford - Service Center

Clearwater, FL

4.6
3,623 Reviews

3,623 Reviews of Walker Ford - Service Center

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March 14, 2020

Good service Steve helped us with the recalls and other issues of our Explorer. They got it done within an apropriate time. The waiting area is clean and comfort More

by sandichot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Walker Ford responded

Thank you for the perfect review! We are thrilled to know you enjoyed your experience with us. Let us know if you need further assistance in the future.

March 13, 2020

Oil Change and Tire Rotation The Walker Ford service department has always been top notch and both Steve and Ryan got my vehicle serviced as quickly as possible this morning. I w More

by gmcdonell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, Holcomb
Mar 16, 2020 -

Walker Ford responded

Thank you for the perfect review and recommendation! Our service team prides themselves on providing efficient and high quality service. Let us know if you need any other assistance!

March 13, 2020

Very comfortable customer lounge to wait in. Steve was excellent and very nice. I appreciate the ease of getting my car serviced. Thank you very much. More

by mary.philpot
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Walker Ford responded

Mary, thanks for the 5 star review. We are happy to know your recent service experience with Steve was a positive one. Let us know if we can assist any further!

March 12, 2020

Almost immediately upon arrival, I was greeted with friendly service. The lounge was clean and I felt well taken care of by the staff. I would definitely recommend Walker Ford. More

by kayhutson88
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Walker Ford responded

Kay, we are so glad you had such a positive experience at Walker Ford. Thanks for taking the time to leave us your feedback, and we hope to see you again soon!

March 12, 2020

Special Birthday !!!!!!!! Steve is always very helpful in any of my problems or questions. I am so glad he handles my account. We are so pleased with him & our Escape. You guy More

by ekillion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Halterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Walker Ford responded

Thank you for leaving this review! Steve will be happy to hear you enjoyed your experience working with him. If you have any issues with your Escape don't hesitate to come back!

March 11, 2020

Safety recall on air bags in my 2011 Mustang GT Great service and timing. Steve mentioned the task would be about 2 hours, but in fact it was just under an hour! Well done and much appreciated! More

by tewing64
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Walker Ford responded

Thank you so much for leaving us this rating! We are so glad Steve was able to get you in and out quicker than anticipated. We hope to see you again soon!

March 11, 2020

Great job, on time and quick service. Everyone was friendly and extremely pleasurable to deal with. Even the girl at the cashiers desk, and I forgot her name, I apologize. But she was very nice. More

by krit13
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Walker Ford responded

Thank you for the kind words! We are so glad you had a positive experience with our staff. See you again soon!

March 10, 2020

Thank you Steve , your outstanding customer service is exactly why I will continue to drive an hour to to have my vehicle serviced Thanks big daddy 😉 More

by sassykitty697
Recommend Dealer
Yes
Employees Worked With
Shawna Hargett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Walker Ford responded

Thank you for the fantastic rating! We love to hear when our team is able to provide a wonderful experience for our customers. See you next time!

March 10, 2020

I do NOT like writing reviews! However, Steve was very pleasant and the work was done within the estimated time frame. It was also at a reasonable cost. More

by Raywhi73
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Walker Ford responded

Thank you for taking the time to leave these kind words! We're glad that you had an excellent service visit, and love hearing that Steve was so pleasant to work with. We can't wait for the opportunity to work with you again!

March 10, 2020

Steve was excellent! Highly recommend! I had a really great experience with Walker Ford, thanks to Steve. He was professional and courteous. As a female, I've had mixed experiences in other More

by kjmctaggart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Walker Ford responded

Thank you for taking the time to let us know about your experience! It's always wonderful to hear when someone on our team makes a difference for our customers. We'll let Steve know how much you appreciated his help during your experience with us. We look forward to the next time we have a chance to work with you!

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