
Walker Toyota
Dayton, OH
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Worth the 2 1/2 hour drive! Please pass on my appreciation to Larry Percifull. After a less-than-optimal experience at my local dealer, the experience with Larry was totally dif Please pass on my appreciation to Larry Percifull. After a less-than-optimal experience at my local dealer, the experience with Larry was totally different. I could not ask for a better! I had a price in hand before traveling 2 1/2 hours to your dealership and everything went smoothly. As long as you continue to do business this way, I will certainly recommend you to my friends. Thank you! More
Great Service! We had to have a complete brake job done, including rotors. We had a minimal wait time (less than 3 hours). Overall we were very satisfied with the wo We had to have a complete brake job done, including rotors. We had a minimal wait time (less than 3 hours). Overall we were very satisfied with the work and now feel much safer in our Tundra. More
Great Service, but Appt. Scheduling Needs Work Service write-up tech "Mary" was perfect; great service. And the completed repair work was excellent. So, rating would have been 5 Stars, but have to Service write-up tech "Mary" was perfect; great service. And the completed repair work was excellent. So, rating would have been 5 Stars, but have to go with 4 Stars because it was a lot of work just to get my appointment scheduled. First, I tried booking the appt on the Walker Toyota website, but the site said that if we were having recall work done (which I was having an airbag inflator replaced), that we had to call and speak with the service consultant instead of booking online. So, I called the service number and ended up playing phone-tag with a service tech (someone other than Mary; it was a guy) for 2 or 3 days. The tech also sent me text messages which I did not really want; I always prefer online/email for confirmations. I was surprised they had my cell phone number; I must have provided it at some time in the past. Anyway, the recall work and 120K mile service that I had done were all excellent, but the appt scheduling was tiresome and inconvenient. I even found myself looking at a map of Toyota Dealers to see if there was another one nearby that I could book with, instead. I would recommend allowing customers to book recall appts online; then, if the part is not yet available, just send us an email to let us know that you'll contact us when the time is right, and we can rebook the appt at a later time. Thanks! More
Service evaluation Service was prompt and the representative was very informative about products/services needed in order to keep my vehicle on the road 100,000 more mil Service was prompt and the representative was very informative about products/services needed in order to keep my vehicle on the road 100,000 more miles!!! More
Car Purchawse Was very respective of our time in making the decision for purchase. We stayed hours after closing and no one batted an eye. Completed our purchase Was very respective of our time in making the decision for purchase. We stayed hours after closing and no one batted an eye. Completed our purchase and are very happy! More
Excellent service Everyone knows what to do and do it in a kind way!! I also appreciate the free car wash when the service is completed. you have done a great job for o Everyone knows what to do and do it in a kind way!! I also appreciate the free car wash when the service is completed. you have done a great job for over a decade. More
First Toyota The entire staff that we interacted with were awesome. We made an appointment online with Jeremiah at 11 and by 2:30 I was driving off the lot in a ne The entire staff that we interacted with were awesome. We made an appointment online with Jeremiah at 11 and by 2:30 I was driving off the lot in a new truck. Love my taco truck! (Tacoma). More
Excellent service experience. Quick, courteous, through service experience. Didn't know that I was entitled to free car wash anytime I want one. Will definitely go back for cars an Quick, courteous, through service experience. Didn't know that I was entitled to free car wash anytime I want one. Will definitely go back for cars and service in the future. More
great place to take care of your car They are friendly staff with great service. They try to help you out as much as possible and know what they are doing. They also provide a shuttle to They are friendly staff with great service. They try to help you out as much as possible and know what they are doing. They also provide a shuttle to and from the office or home to make sure you are taken care of. I prefer this dealership over others I have tried. I wont go anywhere else for my Toyota Prius! More
Excellent and courteous service. I was greeted in a friendly manner. Service writer listened carefully to my needs. I was not encouraged to purchase service or parts that were not nee I was greeted in a friendly manner. Service writer listened carefully to my needs. I was not encouraged to purchase service or parts that were not needed. More