
Walker Toyota
Dayton, OH
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Quality work and great communication The vehicle needed new tires but the tires the vehicle required (run-flats) were not available to be delivered for several days. Valerie set us up wi The vehicle needed new tires but the tires the vehicle required (run-flats) were not available to be delivered for several days. Valerie set us up with a nice loaner car and agreed to have some recall work completed on the vehicle in the interim. The communication was great. I never had to inquire about the status of the vehicle as Valerie kept us updated. More
Good Experience Good experience. In and out the door quickly and a car wash too ! I was able to wait on my vehicle and did not have to leave it. Good experience. In and out the door quickly and a car wash too ! I was able to wait on my vehicle and did not have to leave it. More
In and out in 1/2 hour. Hard to beat this time for oil change and car wash. Service rep. easy to deal with pleasant waiting area with coffee and juice to drink. Hard to beat this time for oil change and car wash. Service rep. easy to deal with pleasant waiting area with coffee and juice to drink. More
Honest Recommendations I take all my cars to Walker Toyota for repairs and service. They have outstanding customer service. They do the requested work right the first tim I take all my cars to Walker Toyota for repairs and service. They have outstanding customer service. They do the requested work right the first time. They always provide reasonable and honest service recommendations. More
Very pleased They were ready for our appointment, They were professional, courteous and friendly with full knowledge of our car and what it needed. The work was do They were ready for our appointment, They were professional, courteous and friendly with full knowledge of our car and what it needed. The work was done correctly, efficiently and the staff was very friendly. We drive an hour to buy our cars and have them serviced by Walker and they have never let us down. More
Great service John and his team went above and beyond to ensure our vehicle was fixed in a timely manner. They were able to get us in even though we did not have an John and his team went above and beyond to ensure our vehicle was fixed in a timely manner. They were able to get us in even though we did not have an appointment on a very busy day More
Service Representative The service representative, Tim, was excellent. His professional manner and knowledge provided me with the important information for making my decisi The service representative, Tim, was excellent. His professional manner and knowledge provided me with the important information for making my decision on my automobile's maintenance. Thank you, Tim!!! More
A enjoyable experience I have been a customer of Jack Walker since 1982. My first Toyota was a used 1971 Tercel. The salesman at the time even showed me how to drive a stick I have been a customer of Jack Walker since 1982. My first Toyota was a used 1971 Tercel. The salesman at the time even showed me how to drive a stick! I have been very pleased with the service and the sales department. Everyone is kind and very professional. This time leasing my new 2018 Highlander was no different My salesman Butch was great. More
Quick Response The customer experience was great. Courteous on the phone, explained the problem and gave me solutions with options. Also, performed the work in a s The customer experience was great. Courteous on the phone, explained the problem and gave me solutions with options. Also, performed the work in a shorter period of time. More
Helpful Agreed on a price over the phone after previously looking at the vehicle on their lot. I worked with Rose, and she was great. I had a very positive ex Agreed on a price over the phone after previously looking at the vehicle on their lot. I worked with Rose, and she was great. I had a very positive experience except for the Finance guy (Eric). He said my decision not to purchase their protective coating was "crazy" -- very poor choice and words and attitude. More