
Walker Toyota
Dayton, OH
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It was fine. I had asked that the reminder sticker not be placed on my windshield and it was, someone did not get the request. Also, please turn my lights back on I had asked that the reminder sticker not be placed on my windshield and it was, someone did not get the request. Also, please turn my lights back on, after my service yesterday, I traveled to Sidney not realizing the lights were not on and it was storming. These are little things that would make the service beyond the expected. Thank you. More
Sales and service pros. I made a purchase of a used truck on Sunday evening close to closing time but the salesman was attentive and closed the sale so I could take the vehic I made a purchase of a used truck on Sunday evening close to closing time but the salesman was attentive and closed the sale so I could take the vehicle home that night. More
Love the service dept and technicians !! Thank you all for helping my family take care of our cars !! We have been coming to J Walker since 1992 and will keep coming back. Thank you all for helping my family take care of our cars !! We have been coming to J Walker since 1992 and will keep coming back. More
Service I worked with Valerie, and she was very helpful and professional. However there was a gentleman across from her who seemed to have anger issues. He ke I worked with Valerie, and she was very helpful and professional. However there was a gentleman across from her who seemed to have anger issues. He kept yelling out cuss words, slamming his hands on his desk, and storming out of the room. He got mad when Valerie and the other lady didn’t help him immediately, it was very unprofessional. More
Wonderful I had a great experience. The salesperson was very knowledgeable and friendly. Fast and easy. A lot of options to choose from. Very comfortable facili I had a great experience. The salesperson was very knowledgeable and friendly. Fast and easy. A lot of options to choose from. Very comfortable facility. More
Excellent as always I always bring my 2015 Tacoma to this particular location for service. The staff is friendly, very accommodating, and expedient. I had an 8am appt, bu I always bring my 2015 Tacoma to this particular location for service. The staff is friendly, very accommodating, and expedient. I had an 8am appt, but showed up early and she got me in early so as not to prolong my day (as I was waiting for my vehicle). No hard sell on the "recommendations" as well, which is a very welcome experience. "They checked the mileage and the 4WD needs to be changed, but in reality it's clean and not necessary....maybe before winter"....excellent honesty and professionalism. More
Periodic 5,000-mile service made quick and simple Walker has made the periodic 5,000-mile service made quick and simple by providing this service by a special group of maintainers who can get the job Walker has made the periodic 5,000-mile service made quick and simple by providing this service by a special group of maintainers who can get the job done quickly and right. More
A perfect 10! This was our third Toyota dealership we went to and one of several others we talked to via phone, email and text. Larry worked hard to get us in the d This was our third Toyota dealership we went to and one of several others we talked to via phone, email and text. Larry worked hard to get us in the door, harder than the other dealerships worked to keep us in theirs. He got us exactly what we wanted in our new Highlander, which was in limited supply, for a great price. The other dealers tried all kinds of tactics to get us to overpay and not to even give Walker a chance because they said they were lying to us just to get us in the door. At the end of the day, Walker was the only dealership that didn't play games. They were so straightforward with us and that wins over lies and deceit any day! Everyone we came into contact with in the dealership was friendly and helpful. We will save ourselves the time running around to a bunch of dealerships next time and come straight to Walker! More
10,000 mile free maintenance Job well done in less than an hour. This included oil and filter change, cabin filter, tire rotation and checking all fluid levels and tire/brake wear Job well done in less than an hour. This included oil and filter change, cabin filter, tire rotation and checking all fluid levels and tire/brake wear. More
Near and far I recently moved to TN. As I travel back to OH for business, I prefer to continue to bring my car to Walker for service. Customer service, value of I recently moved to TN. As I travel back to OH for business, I prefer to continue to bring my car to Walker for service. Customer service, value of quality service, honesty and shuttle service are reasons I return. Thanks Mary and team. More