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Walkers Renton Mazda

Renton, WA

4.6
770 Reviews

3400 East Valley Road

Renton, WA

98057

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770 Reviews of Walkers Renton Mazda

July 29, 2023

Stare of the art facility, good service, low pressure on upcoming service options. The experience I had in the new facility was much better than what I had experienced previously in the old facility severa More

by TomB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodis
Aug 07, 2023 -

Walkers Renton Mazda responded

We are happy to have you back, Tom! Thank you very much for the review!

July 28, 2023

It was friendly service. But it didn’t feel personal. I just another car/customer. More

by mleutwiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genevieve Walker, Moises Acosta
Aug 07, 2023 -

Walkers Renton Mazda responded

Thank you for taking the time to leave us a review!

July 28, 2023

Genevieve was super helpful and friendly, she gave me updates as my car was being serviced. More

by jonathan_chavez27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genevieve Walker
Aug 07, 2023 -

Walkers Renton Mazda responded

We are so happy to hear that, Jonathan! Thank you!

July 27, 2023

Justin did a good job helping me, and the rest of the staff were very professional More

by ezekielsese
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 27, 2023 -

Walkers Renton Mazda responded

We are so happy to hear that. Thank you!

July 27, 2023

Tyler checked me in and kept me informed of the services being performed, once the services was done Jason took over and explain the the services done and what services needed to be done and what is recomme More

by katfish1803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodis, Tyler Carothers
Jul 27, 2023 -

Walkers Renton Mazda responded

This review made our day! This why we love what we do. Thank you very much, katfish1803!

July 27, 2023

No issues. . took me right in. Comfy clean lobby. All good! Professional and nice service personnel. More

by sandienloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Acosta
Jul 27, 2023 -

Walkers Renton Mazda responded

Thank you very much!

July 27, 2023

Clean, neat, very quiet. A little background music would be nice. Love set up of dealership. More

by cegiff1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodis
Aug 07, 2023 -

Walkers Renton Mazda responded

That is so great to hear, thank you so much for the feedback!

July 26, 2023

Quick service. Actually listened to my request this time. Everything was explained fully with alternative suggestions. More

by vickigoode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Carothers
Jul 27, 2023 -

Walkers Renton Mazda responded

That makes us so happy to hear. Thank you for leaving us a review!

July 26, 2023

He was not helpful at all and he lied to me about Mt car saying he talked to the warranty people when he didn't even call. I confirmed this with the warranty people. More

by kimrockwell94
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fanuel Weldesselassie, Genevieve Walker, Jason Rodis, Ray Arazas, Tyler Carothers, Moises Acosta, Chad Prothero
Jul 27, 2023 -

Walkers Renton Mazda responded

Thank you for taking the time to share your experience with us. We're sorry to hear that you had a negative experience at our service department. We understand that you were disappointed with the service, and we apologize for that. We take great pride in our quality of work, and we're always looking for ways to improve. We'll be sure to pass your feedback along to our management. Please reply to this review if there is anything we can do to make this right. We hope to see you back soon!

July 26, 2023

Christian in sales was great. Finance was great - not pushy. Website is asking me to rate someone I never met. It would be nice to have management step outside their box and thank More

by tammi414
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
Jul 27, 2023 -

Walkers Renton Mazda responded

That is some great feedback, tammi414, thank you!!

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