Walkers Renton Mazda

Great experience This is our second Mazda car from the same dealership within a span of 2.5 years. We did our research and decided to go for a Mazda 6 this time . We d This is our second Mazda car from the same dealership within a span of 2.5 years. We did our research and decided to go for a Mazda 6 this time . We did reach out to couple of Mazda dealers to understand the details about the car and the pricing of the car. Doug from Renton Mazda made it really easy for us. He explained the core value proposition of the car, explained the pricing and more so focused on the customer relationship. I was amazed to see how every employee in this dealership made our car buying a memorable and fun experience. During the day of the paper work my family felt great , the kid had a good time in the play area :) . I as a customer value relationship and ease of doing business more than anything else. Walker's Renton Mazda valued the relationship and made it a great experience for us and we got a great deal. Doug - Thanks for being a trusted advisor and a jovial person you are. More

Great group of people! After having my car for a month I returned to pick up my license plates and I was greeted like a family member!! Everybody knew my name and why I was After having my car for a month I returned to pick up my license plates and I was greeted like a family member!! Everybody knew my name and why I was there!! My last review I forgot Derrick's name but I owe him a great big thank you for all of his hard work!!! Your team is the best hands down!!! More

Great service We came to Walker's after doing substantial research online about the specific used car we wanted, and what we could reasonably expect to get for our We came to Walker's after doing substantial research online about the specific used car we wanted, and what we could reasonably expect to get for our trade-in. We worked with Mr. Leonard, who was professional, prepared, detail-oriented, knowledgeable, and personable in a way that comes across as genuine, not a job requirement. After my husband test-drove two cars but wasn't ready to make a decision, Mr. Leonard followed up with a phone call later that evening to make sure we had all the information we needed. We arranged to return the next day so that I could also test drive the car. This was Mr. Leonard’s day off, and we appreciated his offer to accommodate our schedule at the expense of his own leisure time. Throughout the sales process, Luther answered all our questions and did his best to make the paperwork and financing process efficient. He was consistently courteous and professional, not to mention an interesting conversationalist as we waited to meet with the finance manager. He turned over our "new" used car to us sparkling clean. One of the two key fobs for the car was missing at the time, but he located the key and had it in the mail to us within a week of buying the car. So far, we’re happy with our car purchase, and we’ll be glad to recommend Mr. Leonard to any friends or acquaintances in the market for a car. More

Mazda 3 purchase It has been 8 years since I last purchased a new car. When I last purchased a new vehicle in 2007, I used the "request a quote" option via the Interne It has been 8 years since I last purchased a new car. When I last purchased a new vehicle in 2007, I used the "request a quote" option via the Internet and had an exceptional buying experience with a dealer down in Portland. This time, I was interested in a different make of car, so I tried the process again with Mazda hoping to have a similar experience. Although I requested quotes from multiple Mazda dealers in the area, Doug T. from Walker's Renton Mazda was the only one to send me a firm price via email. I'd also inquired about aftermarket leather, and he included a price for this in his quote. The car with the leather turned out excellent, the pricing was even better than I'd expected based on my research, and the total time at the dealership was very minimal. Besides the (expected) hard sell on an extended warranty (declined), the entire experience matched my previous exceptional internet buying experience. I'll never buy a new car any other way. More

I didn't realize how painless it could be. I have dreaded interacting with car sales people my whole adult life. Have not owned a new car for almost a decade I decided, after lengthy research, I have dreaded interacting with car sales people my whole adult life. Have not owned a new car for almost a decade I decided, after lengthy research, on a Mazda CX-5. Doug Truong contacted me via email and to keep a short story from going long, within a few days, I am now the happy owner of a 2016 CX-5. I'd recommend Doug to anyone looking for a straight forward, honest and all around good guy to deal with. I'd also like to say that Jason West, in finance, was a great guy to deal with too. More

Great Experience!! Great service!! Last week, I just bought a Mazda CX3. Doug is the one who help me, he is awesome and friendly, he had answered me all the question i had requested. I Last week, I just bought a Mazda CX3. Doug is the one who help me, he is awesome and friendly, he had answered me all the question i had requested. I really scared when i walk in the store, and every staff are pushing and selling me the product, but Doug didn't, he made me feel very comfortable when i bought the car. So I highly recommend if you are going to renton next time, find Doug, he must bring you a great experience and great service too!! More

Great Sales Service, Professional Came to Walker's Renton Mazda with some previous bad car shopping experiences elsewhere. Ken Palmer was awesome, - professional, friendly and felt no Came to Walker's Renton Mazda with some previous bad car shopping experiences elsewhere. Ken Palmer was awesome, - professional, friendly and felt no pressure to buy. Knowledgeable about the cars. Was upfront with everything and made the car buying experience easy. I came in knowing that I wanted to buy a GT CX-5 and he was able to sell me exactly what I wanted. Overall great experience. Thanks Ken! More

Best car buying experience ever Buying a car is always stressful for me, but Walker's of Renton made it such a great experience. From the moment we arrived till we were signing the p Buying a car is always stressful for me, but Walker's of Renton made it such a great experience. From the moment we arrived till we were signing the paperwork to our new Subaru Outback! We were greeted by Steve who was so kind and laid back, then Ramie helped us find the vehicle that checked all my 'need' and 'want' boxes as well as within our budget. Finally signing and understanding our loan, Josh kept that very informative with no pressure. Great dealership, awesome customer service. Highly recommended! More

Very satisfying experience From the moment we stepped on the dealership, we were treated with friendliness and patience. Doug Truong helped us find the right car. He was very From the moment we stepped on the dealership, we were treated with friendliness and patience. Doug Truong helped us find the right car. He was very knowledgeable and helpful in explaining the differences between the models. He went above and beyond customer relations by delivering our car to the house. My mother has Alzheimer's and she accompanied us to the dealership and Doug was very understanding and kind with her. Overall it was a very good experience. More

Amazing Experience! When I got here everyone was so helpful and inviting.Every question I had was answered and in an honest way. I didn't feel like they were trying to se When I got here everyone was so helpful and inviting.Every question I had was answered and in an honest way. I didn't feel like they were trying to sell me something but being honest about what they thought suited my needs. They even stayed until 12:30 AM to finish all the paperwork so I could drive my new car home that night!! They washed it and filled it up with gas too, which was nice. From right when I walked on the lot to when I left I sincerely could not have asked for a better experience! More