Walkers Renton Mazda

This was hands down one of the best buying experiences Ive ever had. I dont normally like to write reviews on things but thes guys deserve a few minutes of my time. I have bought and traded many cars in m Ive ever had. I dont normally like to write reviews on things but thes guys deserve a few minutes of my time. I have bought and traded many cars in my life and am not new to the process. I had an unusual trade in situation and had problems making a deal at another dealership. I was looking for a new Mazda3 and so I thought based on reviews, Id try these guys out. Wow is all I can say. I talked to Tom the sales Mgr and within minutes litterly had a deal brokered on the phone. It seemed too good to be true and I was skeptical that figures and facts would change when I arrived at the dealership. Not at all! I was met by the friendliest staff and pretty much everything was done and waiting for me. This turned out one of the quickest and easiest transactions Ive ever made and there was never one once of pressure or sales double talk involved. This dealership has my business for anything Mazda related. The sales associate who helped me was Duke, the manager was Tom...and if your really lucky youll get Breanna in finance for the paperwork ;) They were all great! Thanks! More

Doug is hands down one of the nicest men I have ever met. When I requested a quote, he didn't call me or badger me like other dealers did. He made sure that I got the car I wanted at the price I wanted. He i When I requested a quote, he didn't call me or badger me like other dealers did. He made sure that I got the car I wanted at the price I wanted. He is incredibly friendly, enthusiastic, helpful and, genuine. I will definitely recommend him and Walker's Renton Mazda to friends and family looking for a great car and great service. More

I had a wonderful experience purchasing my new vehicle at Walkers Renton Mazda. From start to finish I never felt pressured into the purchase by the sales staff. I will definitely return for my next car pur Walkers Renton Mazda. From start to finish I never felt pressured into the purchase by the sales staff. I will definitely return for my next car purchase. I would refer or recommend anyone to buy their new or uses car from the professional employees at Walkers Renton Mazda. More

Doug Truong is a phenomenal salesman ... he knocks down all the stereotypes of a "car salesman" and brings back the professionalism and courtesy of a true customer service agent. This is the second new Maz all the stereotypes of a "car salesman" and brings back the professionalism and courtesy of a true customer service agent. This is the second new Mazda I've bought through him and each time was a different scenario. In April of 2011 I wanted a "very very hard to locate, last remaining few, soon to be out of production," RX-8 Grand Touring sports car with stick shift ... and he scored big. Not only did he find one to my exact spec's (with some luck too as they only had 3 in WA and 1 in ID), but he beat the best pricing I found advertised. Last June 2012 I went to him with an even bigger challenge. Get my wife a Mazda3 with the package she wanted, at the best price within the Sate AND take two newer cars off our hands, pay off the loans on them, and give us cash back on the equity. All was done in a matter of 2 hours ... a Truck and SUV traded in, cash out, a new Mazda and we were on the road ! This is the place to be if you don't want to be in a lot where you have to "watch your 6" (your back), read the fine print, wonder if they got you somehow, lured you with gimmicks or jacked the price... kind of place. You can count on Doug for a good deal. More

I have purchased plenty of cars in the past, and this was by far the best experience I have ever had. I am a very busy working single mom, so trying to talk to someone on the phone or having to spend hours a by far the best experience I have ever had. I am a very busy working single mom, so trying to talk to someone on the phone or having to spend hours at the dealership was not something I wanted to do. I was impressed that Walkers Renton Mazda would utilize email as a form of communication. Other dealerships would force me to come in. I felt like the experience was hassle free and Duke was such a great salesman. He had a great attitude and was very responsive. He even took the time to program the radio to stations he knew I would like based on our initial test drive. I really appreciate the personal touch he added to the experience. More

I worked with Duke Le to buy a new 2012 Mazda3 iTouring. He promptly answered all of my queries regarding Mazda3 when I visited him to test drive Mazda3. He was detailed and very straight forward. He told m He promptly answered all of my queries regarding Mazda3 when I visited him to test drive Mazda3. He was detailed and very straight forward. He told me some things to watch out for with online quotes. He offered a great deal on my new car which none of other dealers could match. When I visited Walker’s Renton Mazda for paperwork, he prepared everything in advance so that I could drive my Mazda out of dealership without spending 3-4 hours. Thanks so much Duke for making my first car buying experience so easy. I would highly recommend him to anyone looking to buy a car. More

Bryant was very helpful with selection of the car for me. I visited him 3 times to look at different vehicles available for sale and finally chose CX-5 in the Touring trim I wished to get. However the exp I visited him 3 times to look at different vehicles available for sale and finally chose CX-5 in the Touring trim I wished to get. However the experience was much spoiled when it came to payment. Before signing the contract I specifically inquired with Bryant if I can pay the amount in full with debit card and his response was positive. After making a deposit and signing the contract with a specific price, once I produced the card for payment I was demanded for $600 extra to reimburse dealer's commission for debit card transaction. I know that Visa specifically forbids merchants from charging customers extra for card payments. So that was a violation of merchant agreement with dealer's bank/Visa and a violation of contract with me. After bargaining I had to settle at $300 charge, because I decided to accept that loss rather than file a complaint with by bank to get deposit back. The original contract was promptly destroyed by Breanna to conceal the evidence, as I understand. I advise everyone not to trust this dealership salespersons regarding final price, but personally check with Finance before making down payment, as otherwise they do not honor contracts they sign. More

Duke did a great job ensuring that we used Renton over any other dealership. He was friendly and knowledgeable. I would recommend this dealership to friends and family. Thank you Duke for working so har any other dealership. He was friendly and knowledgeable. I would recommend this dealership to friends and family. Thank you Duke for working so hard to win our busines s. ( More

Purchased a 2012 Mazda CX-9 Grand Touring model from Doug Troung at Walkers Mazda on May 26th and had a great experience. Went in to the dealership a few week prior to view Costo price and test drive. No h Troung at Walkers Mazda on May 26th and had a great experience. Went in to the dealership a few week prior to view Costo price and test drive. No hard sell! Followed up with Doug over the course of a few weeks. I shopped around with a number of dealers in the WA/OR area and Doug was able to provide me with the exact model, great price and excellent service (delivered the car to my house). Thanks Doug! More

Duke Le is awesome he made buying my first car easy! I couldn't beileve how fast it was got there at 6 and was out in a couple of hours! He made sure I was completely satisfied with my purchase and showe couldn't beileve how fast it was got there at 6 and was out in a couple of hours! He made sure I was completely satisfied with my purchase and showed me how to work everything in the car! Thanks Duke love my car! More