Walkers Renton Mazda

My experience with Walkers Mazda was very pleasent. First of all, I was able to get a price which was very competative on the phone/email rather than needing to come to dealership (where as most of the other of all, I was able to get a price which was very competative on the phone/email rather than needing to come to dealership (where as most of the other dealers don't give you a good price withoout walking into the dealership) and then my experience at the dealership was also excellent. The whole transaction look close to an hour and we walked out with the car. Overall very happy with this dealership. More

Buying the new car was one of the more pleasant experience I've had with a dealership. Both the salesperson and the sales manager were both friendly, knowledgeable and had good sense of humor. We w experience I've had with a dealership. Both the salesperson and the sales manager were both friendly, knowledgeable and had good sense of humor. We weren't planning to shop there, since the inventory of Mazda6 was rather small, and they didn't have the trim we were interested in, but since I was having my car serviced there, decided to take a test drive on one of the available models. They were quickly able to find the exact car we were interested in and promised that they could get the car very soon. So we completed our transaction, including agreeing upon a trade-in price for our 2006 Mazda6, and the new car was ready to drive off when we were done with setting up the financing. As with any car purchasing it helps to make things go smoothly, if you know what you are looking for, the financing terms, and the value of the car you're using as a trade-in. A very positive experience for us. More

I received a letter from a local Nissan dealer offering me 115% of fair blue book value for my 2006 Mazda 6 for a trade-in. I'm not interested in buying a Nissan, but had been wanting to upgrade to a CX-9 me 115% of fair blue book value for my 2006 Mazda 6 for a trade-in. I'm not interested in buying a Nissan, but had been wanting to upgrade to a CX-9 for a while and called to see if it was possible to get the same sort of deal with Mazda without really increasing my payments. Not only was I offered an incredible deal, the finance department worked with me to get me a deal on GAP coverage to keep my payments low. The staff were all extremely friendly and very sweet to my girls who are 2 and 4. It was a great experience for all of us and we got everything taken care of in a timely manner. I was super excited to drive my new car home, and I would highly recommend this dealership to anyone looking to buy a vehicle. More

I had no intention of buying a car the day I went into Walkers Renton Mazda. However, my experience with Duke and the rest of the team there was the best and I drove away with a car that day! Duke was ver Walkers Renton Mazda. However, my experience with Duke and the rest of the team there was the best and I drove away with a car that day! Duke was very helpful in my decision making process, explaining everything very thoroughly. I have recommended Duke and Walkers Renton Mazda to my friends, family, and co-workers. I would purchase another vehicle from them in a heart beat. More

I called ahead and they had the car I was interested in ready to go with in 30 minutes. The price was fair and they made sure my questions were answered details taken care of. The facility was clean and ready to go with in 30 minutes. The price was fair and they made sure my questions were answered details taken care of. The facility was clean and the sales people were friendly and respectful. More

I just purchased a 2011 Mazda3 from Doug Troung at Walkers. I had to purchase a new car since my 2008 Mazda was totalled in a rear end accident. I had purchased the 2008 also from Doug at Walkers th Walkers. I had to purchase a new car since my 2008 Mazda was totalled in a rear end accident. I had purchased the 2008 also from Doug at Walkers three years before. When we walked into Walkers, Doug recognized us immediately which was impressive since we had not seen him for three years. We were very happy that he happened to be working that day. Doug was gracious, kind, and attentive without being pushy. We were happy that Walkers was able to give us a "loyalty" discount of $500 since this was our second purchase with them. We were also pleased with the excellent offer for 0.0% interest fee and no penalties for early cashout on the purchase, since we plan to use the settlement offer from the insurance company and pay the difference in a short period of time. This was a major factor in our decision to purchase a new 2011, rather than a certified older model. However, probably the biggest factor in our purchase was Doug's excellent salemanship and custormer service. During both purchase experiences, we had visited other dealerships and were simply unimpressed with other salesmen. We really appreciate Doug's good manners, upfront salesmanship, and willingness to help us with any issues. I would absolutely refer friends and family to him for their next Mazda purchase. More

Doug was a fantastic person to work with, i was on the the market for a new car and i had a good handful of dealership bidding the price down over 2 weeks. Many of them got angry/aggressive or slow in res the market for a new car and i had a good handful of dealership bidding the price down over 2 weeks. Many of them got angry/aggressive or slow in responding. Doug was the leader in both price competitiveness, friendlies, and extremely quick response time. He was even replying to email 4 in the morning!!!! After he won the bid, i went into the dealership with great great skepticism and expecting the worst possible situation. That was not the case at all, the car was there as promised, the specific model and the price was exactly what we have ironed out over the email. I was in and out of the dealership in about 1.5. hrs. I couldn't drive the car back the same day as I was in a rental, Doug provided the same day drop off service. He drove the car to my apartment later that night and handed me the keys. I had a great time working with Doug, it was very straight forward with 100% transparency. I would be buying my next Mazda from him int the future. Highly recommended, More

I was on my way to buy another car & decided to stop here first to test drive a Mazda3. Duke was really nice & friendly. I loved the car but it was over my budget. Duke & Dwight were willing to sit d here first to test drive a Mazda3. Duke was really nice & friendly. I loved the car but it was over my budget. Duke & Dwight were willing to sit down with me & see how we can make it happen. I drove away with my new Mazda that night :-). More

Long story short: Duke was great. We didn't feel hustled, rushed or pushed in any direction. He heard what we were looking for, found us something we liked and gave us a fair deal on it (according to the thi rushed or pushed in any direction. He heard what we were looking for, found us something we liked and gave us a fair deal on it (according to the third-party independent sites we'd checked). Duke gave us time to ourselves when we needed to talk and was there to answer questions without hesitation when we needed him. I'd recommend him to my friends. More

My family and I have made several new car purchases through Doug T. Since we have been returning customers, he has always treated us well. Unlike other salesmen, he has been pretty patient with us an through Doug T. Since we have been returning customers, he has always treated us well. Unlike other salesmen, he has been pretty patient with us and made us make the call on our decisions for the sale. If you also know the numbers, he will work with you to get the best deal that they can provide. My first car-buying experience was with Doug. At the time, I was just looking for a car that I can get for a really good deal and a low monthly rate that I can manage. I was not that picky about the color of the car or what it looked like. I eventually started negotiating a deal for an Mazda3 i Sport sedan. I actually was there for quite some time, making sure I understood everything I was signing before making the sale, and he was very patient with me. When I had questions about totals and numbers, he was more than happy to explain to me what I was getting myself in to. When the time came for me to look for a second car, I was a bit pickier this time. I decided to go for a Mazda3 s Sport hatchback...in celestial blue (I was very adamant about the color)! It was everything I wanted plus more. Even though I did some thorough research of my own on the make and model of the car, since we had worked with Doug before, he just cut right to the chase on how I could take the car home at the dealership. It did not take longer than an hour or so to get the paperwork squared away. And before I walked away, he even demonstrated to me some of the new features that my new car had that my old car didn't. My experience with Walker's Renton has been pleasant and comfortable. I never felt like I was being harassed to buy a car or talked down to for not understanding the costs or paperwork. There were no surprises about additional fees or anything like that because we also asked the right questions. If I ever intend to buy another car, I woulde definitely look in to doing business with them again. More