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Walkers Renton Mazda - Service Center

Renton, WA

4.6
268 Reviews

268 Reviews of Walkers Renton Mazda - Service Center

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April 10, 2024

Very professional. Helpful to me as a new car owner. Really great advice too. I highly appreciate them! More

by calo16516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you very much!

April 10, 2024

My questions were answered in an efficient manner and I didn’t feel dumb asking them. I also didn’t feel like I was swindled. Thank you! More

by livelaughloveandlilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you!

April 08, 2024

Great service. I like the detailed video walkthrough and explanation of potential upcoming preventative maintenance. More

by dhungubc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you so much!

April 08, 2024

Greated warmly. Assessed a slight “ding” in my rear bumper. Confused why someone checks me in and then I am further helped by someone else. More

by jeri_mallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Arazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Prothero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you very much!

April 04, 2024

Salesperson was great & I’m happy with my purchase, but dealership needs to address a few things: No way to pay down payment without using a credit card & paying a HIGH fee; aggressive upselling on warrant More

by david@davidflack.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None apply
Apr 11, 2024 -

Walkers Renton Mazda responded

Hi there, thank you very much for your feedback. It has been shared with the appropriate managers and will be used as a learning opportunity. You should have received this review request much earlier, so we are looking into that. As for the credit card fee, it is something that we cannot control- which is why we encourage customers to pay with any other form to avoid this charge (cashiers check, debit card, etc.). We apologize for any inconvenience. If you have any other questions or suggestions, please do not hesitate to reach out.

April 04, 2024

Easy to make appointment Service writer easy to talk to Great area to wait for car Love our 3rd CX5 as much as the other 2 More

by sherwinalpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Arazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Prothero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you very much!

April 02, 2024

Good service and fast when I needed help even I don’t have appointment. Thanks for accomodating my need. More

by louellajanegarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Arazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genevieve
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you!

March 27, 2024

Friendly staff and car got in right away. Got to see everything through my phone. Not pressed for extras. Good visit. More

by mikensandi.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you very much!

March 19, 2024

Awesome and well informed He was great, went through the differences between my current vehicle and other models and gave recommendations More

by sohail
Recommend Dealer
Yes
Employees Worked With
Gonzalo
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you very much for your review!

March 16, 2024

Michael Lee was very professional and friemdly. Michael was a very good listener. I was happy with the service. See you next time. More

by strasserhanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lee
Apr 11, 2024 -

Walkers Renton Mazda responded

Thank you very much for the review!

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