272 Reviews of Walkers Renton Mazda - Service Center
Excellent customer service Car places don't usually have great ratings, however, I give Walker's Renton Mazda a 5 star rating as they have been most accommodating, responsive an Car places don't usually have great ratings, however, I give Walker's Renton Mazda a 5 star rating as they have been most accommodating, responsive and helpful in times of stress (like your car braking down). Devin Lowe is personable and will help you with everything and anything! I am a customer for life! More
Help with a problem rcall other dealer would not service rep was great no problems at all. sorry cat recall his name. please check records. I did was devin he was really caring and friendly service rep was great no problems at all. sorry cat recall his name. please check records. I did was devin he was really caring and friendly More
A trusted place to shop for car. I have such a great experience buying my car at this place. I bring my car for regular mainenance and have always been happy with the service. Staff a I have such a great experience buying my car at this place. I bring my car for regular mainenance and have always been happy with the service. Staff are knowledgeable professional and friendly. I highly recommend this place. More
Amazing service. This dealership has helped me so much between getting my brakes fixed after les shuab xxxxed it up 3 times!; to giving me a brand new car as a loaner This dealership has helped me so much between getting my brakes fixed after les shuab xxxxed it up 3 times!; to giving me a brand new car as a loaner while they serviced my car and many other things. They are so professional and kind I couldn't beleve it! More
Mazda 3 100000 Ms service This was an awesome service and a lot of greate offers. I really appreciate the flexibility of service rep in terms of suggestions about priorities an This was an awesome service and a lot of greate offers. I really appreciate the flexibility of service rep in terms of suggestions about priorities and prices. More
Recall Visit I took my 2016 C5 in for the recall service. Devin was my contact, he met me when I arrived took me through what they were going to do, did a full ch I took my 2016 C5 in for the recall service. Devin was my contact, he met me when I arrived took me through what they were going to do, did a full check over the vehicle and did great follow up with me. I will definitely send friends and family there in the future. Thank you!! More
efficient and friendly service I really appreciate the fact that she kept me well-informed on the progress of the work and that the car was washed and vacuumed after the service wor I really appreciate the fact that she kept me well-informed on the progress of the work and that the car was washed and vacuumed after the service work was completed. I also asked for help getting the driver's seat moved upward and forward. (I have arthritis in my hands and elbows which makes it hard to move the driver's seat.) She helped me reposition the driver's seat into the right position before I drove home. More
xxxx show for service I will not go back to this place, I will not recommend to anyone!! The service department is horrible. This all started with an airbag recall, where t I will not go back to this place, I will not recommend to anyone!! The service department is horrible. This all started with an airbag recall, where they broke my glove box in the process and I only found out after I tried to open it to put stuff in and it fell to the floorboard. They did fix it, but would not admit they broke it. During this service I ordered a new key fob; never got ordered. When I called back to see if was in was when I found that out. The regional manager did his best to correct all these errors: repaired my glove box; order the key at no charge; which was a bad key; they came a got my car from work was supposed to pick me up at 5 from work; 5:15 still no ride; called them, they forgot about me. They ordered another key, it was on back order till May. I was told they would call me when it arrived and would resolve this issue; by. Ow I've changed jobs, I live in North Bend and work in Bellevue; they offer to come get my car to fix the key. My appointment was this morning at 9. They never showed, said they didn't read the notes about coming to get my car. Hmmm yeah never mind this is the 3rd time since February I've tried to get this fixed. So today I'm a bit more than pissed; it's Memorial Day weekend; and the lady says she will bring me a loaner car to use: I tell her that I will not be home to return this weekend; she says fine next week when I get back. Fine; let's get this resolved. I call her back in a few minutes to ask them to please have the tank full as I had just filled mine for the weekend; now she tells me that they will have my car back to me before 430; which is when I get off work. Mind you it's 1:46 as I write this. Hmmm yeah; what a great company to do business with. Never never again will I even think of calling this dealership for repairs or to buy a car; they could have my dreamer sitting on the lot for an unbelievable price and I won't go there! Good luck to you if you do! More
Simply caring and professional By far the best service I've experienced out of any make. I bought a used vehicle and they checked it from top to bottom and gave me honest opinions o By far the best service I've experienced out of any make. I bought a used vehicle and they checked it from top to bottom and gave me honest opinions of what the vehicle could use without breaking the bank. Devin was very caring and knowledgeable. Patrick was one of the best techs I could have asked for as well. With a lil boy due any day we needed a safe and reliable vehicle and they were able to provide that safety in a very welcoming manner More
Deal started off great, went downhill from there Bought my car a month ago, sales manager agreed to fix dent on bumper, now they're not fixing it, saying they "tried". On top of it the car has leakag Bought my car a month ago, sales manager agreed to fix dent on bumper, now they're not fixing it, saying they "tried". On top of it the car has leakage already. Customer service has just been horrible, to top it off, sales manager put me in tears by the way he was talking to me, I'm honestly let down by this dealer, considering all the "good" reviews. Don't even want to come back to have any future service done on my car. More