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Wallace Nissan Mitsubishi of Kingsport
Kingsport, TN
228 Reviews
It Takes More Than Just One Happy Kingsport Customer to Earn the Trust of Drivers Throughout Johnson City, Bristol, Jonesborough and Bristol VA
It Takes a Dynamic Team Just Like the One at Wallace Nissan
At Wallace Nissan, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Nissan vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Nissan Rogue, Altima, Frontier, Sentra or Versa of your dreams in your driveway, on your terms.
When you're ready to return to our Kingsport dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 2733 East Stone Drive Kingsport, Tennessee and we'd be happy to assist you with all of your automotive needs
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 228 reviews
October 02, 2017
Awesome Stephanie made my car buying experience enjoyable! She was very nice, a load of fun, and professional. I hope she's around for my next purchase. Stephanie made my car buying experience enjoyable! She was very nice, a load of fun, and professional. I hope she's around for my next purchase. More
by Altima all the way!
Helpful September 30, 2017
Knows her stuff I knew what kind of car I want, but I husband wanted a bigger one. I showed Stephanie the picture and she had it on the lot. Needless to say we brough I knew what kind of car I want, but I husband wanted a bigger one. I showed Stephanie the picture and she had it on the lot. Needless to say we brought it home. We will return to her for another one. Thank you Stephanie More
by Momma's
Employees Worked With
September 30, 2017
awesome customer service tons of cars to choose from has great warranty and will work with you very well i recommend this dealership for any nissan enthusiast tons of cars to choose from has great warranty and will work with you very well i recommend this dealership for any nissan enthusiast More
by destiny parrigan
Employees Worked With
Johnny Rockets
September 30, 2017
Above and beyond I was nervous about buying a car and the surrounding stereotypes. This was nothing at all like any prior preconceptions. I left quite pleased and wi I was nervous about buying a car and the surrounding stereotypes. This was nothing at all like any prior preconceptions. I left quite pleased and with a new car that fit my budget More
by Philip millet
Employees Worked With
Kimberly Rhea, Craig Stevens
September 30, 2017
Johnny Rocket is the man! Johnny Rocket, my car salesman, was absolutely wonderful in the process of buying my Jeep! Just a couple days after buying my Jeep, before all the pap Johnny Rocket, my car salesman, was absolutely wonderful in the process of buying my Jeep! Just a couple days after buying my Jeep, before all the paperwork had been finished at the dealership, I was in a car accident. Johnny helped me out so much. I had to work with insurance companies in figuring out what to do with my Jeep. Johnny was very patient and made sure he could help me in every way possible in the stressful situation. More
by abbykm99
Employees Worked With
Johnny Rockets
September 29, 2017
Very helpful Stephanie is an amazing salesman. She make sure to go above and beyond to help and meet all needs. The overall experience was very accommodating I Stephanie is an amazing salesman. She make sure to go above and beyond to help and meet all needs. The overall experience was very accommodating I will definitely be going back to get my next vehicle. More
by Sam,I,am
Employees Worked With
September 29, 2017
My experience of purchasing a vehicle When I decided to trade cars I had the pleasure of getting Stephanie to assist me. She was very helpful in helping me decide which vehicle would best When I decided to trade cars I had the pleasure of getting Stephanie to assist me. She was very helpful in helping me decide which vehicle would best suit me and my needs. She was very informative and I wouldn't hesitate to highly recommend her to anyone that is in the market of a new or used vehicle. Thank You again Stephanie for your assistance. Janet More
by Janet321
Employees Worked With
September 24, 2017
Very unprofessional management Do not buy from this dealership. Bought an 08 Scion xB. It had just been repossessed and had cigarette ashes in it—I CLEARLY told the sales representa Do not buy from this dealership. Bought an 08 Scion xB. It had just been repossessed and had cigarette ashes in it—I CLEARLY told the sales representative I have allergies, dislike the smell of smoke and will not buy the vehicle if they cannot get the smell out. She assured me they could. I left the vehicle with them for 3 days to “detail it”. I pick it up with a strong orange smell, I thought nothing of it at the time. However I don’t like air fresheners in my car so I removed them. A week later once the orange smell worked itself out the cigarette smell is back so strong I cannot even drive the vehicle. It’s sat in the driveway for a month. I attempted to resolve the issue with the sales rep. Was told to try ozium (did nothing) and to put rotting apples in the car—which I found very unprofessional. The inside of the car (dash and door panels) were not clean I had to clean them myself. I put a large amount down. I was told I was required to have gap coverage and an extended warranty (which totaled over 2k) keep in mind this is an 08 vehicle with 67k miles). After calling the finance company I was told no those are not required. Also my sales paperwork had the incorrect odometer reading which I did bring attention to the first time I called and asked to speak to a sales manager they said oh you’ll get a call back. Called the next day—same response. After 3 days of me calling them, I finally called and got a “manager” which was rude and hung up on me (I was polite he had no reason to hang up on me) saying they have done all they can do and now it’s between me and the bank. They have done NOTHING but put air fresheners in the car to mask the odor because they knew I wouldn’t have accepted it smelling like a cigarette. I will be filing a dispute with the BBB. Wallace Nissan is very unprofessional in their business practices and don’t mind to take advantage of you to make a profit. More
by Tyler1993
Employees Worked With
Piper
July 31, 2017
Very good Our sales person Debbie was great to work with the people in finance Jerry and Kim was awesome as well. Would highly recommend this dealership Our sales person Debbie was great to work with the people in finance Jerry and Kim was awesome as well. Would highly recommend this dealership More
by Conaway, angie 4
Employees Worked With
Debbie Kim and Jerry
December 20, 2016
Very rude and unprofessional I called up there for some info on a car asked to speak to a so called manager named Lee and he was very short and rude with me then hung up phone di I called up there for some info on a car asked to speak to a so called manager named Lee and he was very short and rude with me then hung up phone didn't even ask why I was calling More
by Theman
Employees Worked With
Lee,
