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Walls Ford

Salisbury, MA

Overview
Employees
Reviews
Vehicles
4.9
970 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 970 reviews

August 03, 2022

Derek acts as though I want to keep my Flex forever, which is true. If Ford still made a Flex, or a Fusion, I'd be shopping for a new Ford; as it is, my next car will not be a Ford. More

by Bob76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
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Aug 04, 2022 -

Walls Ford responded

Thank you for sharing your experience Bob. Glad to hear Derek is taking such good care of you and your Flex! We look forward to serving you. and servicing your Flex, for many years to come.

August 01, 2022

Justin and Dave were great. No pressure to buy. Very relaxed and positive experience. They made buying my new Ranger a breeze. A big thank you to Walls Ford it's so nice to deal More

by Dave Palmer
Recommend Dealer
Yes
Employees Worked With
Justin Desires
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Aug 04, 2022 -

Walls Ford responded

Dave, we are so happy that you experience was such a positive one! Justin is new to the dealership, and we are lucky to have him on the Wall's Ford team! We appreciate the great review and look forward to serving you for many years to come.

July 27, 2022

Great service , All around best service and I have been a Ford customer for over 30 years, More

by Greathomerestorations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Walls Ford responded

Coming from someone who's been a long time Ford customer, that's high praise! Thank you for your great review! We look forward to continue providing you with great service for many years to come!

July 27, 2022

Joe was a exceptional sales man made be feel very comfortable and got the deal to where I needed to be. I Love my new explorer and the Walls ford crew were extremely nice. More

by Stephen2651
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Joe Vigliotta
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Aug 03, 2022 -

Walls Ford responded

Thank you for making the trip up to Salisbury, Stephen! And, thank you for your review - we appreciate you taking the time to share your experience! The team at Wall's Ford works hard to provide quality customer service and appreciates hearing it doesn't go unnoticed. Thank you again for your review. We hope to see you again.

July 26, 2022

Derek was excellent Explained everything in great detail. I will definitely use this dealership again More

by Derekpweldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
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July 25, 2022

This is the first time in my car owning experience that I had a dealership make me feel like they were on my side, not the manufacturers. The commitment to getting a defect in the manufacturing process was v More

by crwboulder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Walls Ford responded

Thank you for your review. So sorry you had a problem with your truck, but glad we were able to get it taken care of. The team at Wall's Ford works hard to provide top notch customer service, and it sounds like Sean hit that goal. We look forward to serving you for many years to come.

July 22, 2022

Don't waste your time going anywhere else! The sales staff are as knowledgeable and honest as they come! More

by mike.macglashing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vigliotta, Mark Rotner
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Jul 25, 2022 -

Walls Ford responded

Wow, Mike! You sure have a way with words! Thank you for the great review! We look forward to serving you for many years to come!

July 14, 2022

I couldn't think of a better situation for maintaining the life of my vehicle, than to have enjoyed and been thankful for the services rendered by the Service Dept. at Wall's Ford. More

by james150
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

Walls Ford responded

Thank you James! We're thrilled you were so satisfied with the service you received. Your feedback is much appreciated, and we look forward to serving you for many years to come!

July 13, 2022

Walls is an amazing, friendly, accommodating, and respectful dealership. Everyone within the dealership we dealt with was nothing but wonderful and friendly! More

by ABW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave (on sales floor) and Bob (financial), Derek Roy
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Jul 13, 2022 -

Walls Ford responded

Thank you for taking the time to share your experience! We look forward to providing you with that same level of customer service for many years to come!

July 12, 2022

Went in for an oil change, and was told rear brakes needed replacement. was out of there within an hour and a half. More

by HondaNewCar2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Report | Print
Jul 13, 2022 -

Walls Ford responded

Thank you for sharing your experience. So glad we were able to get you taken care of so quickly. We look forward to serving you for many years to come!

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