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Walls Ford

Salisbury, MA

4.9
960 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 960 reviews

July 23, 2021

We had a death in the family that required us to drive to Iowa. It was very stressful. My F250 needed an oil change before we could leave, and I showed up at the Walls service department, unannounced, to s More

by SteveS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Walls Ford responded

Sorry for your loss Steve! Glad to hear we helped make a very stressful time a little easier for you.

July 20, 2021

This is the 1st time I had Steve as my service advisor and Steve did a wonderful job with his patience dealing with the warranty company for 3 days of back and fourth with claim Dept. Wasn't easy but he More

by Mpotenza86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jul 24, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience. We couldn't be happier that Steve got things done with the Warranty company. He's very tenacious and we're lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come.

July 15, 2021

Sean and everyone at Walls provided me with great service. Always friendly, knowledgeable, accommodating, and efficient! I fully trust Walls Ford my car's service needs. More

by Kathie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Walls Ford responded

Thanks so much for your positive feedback, Kathie, and for taking time to leave us a review. We really appreciate it! So glad to hear that Sean provided you with such great service. At Wall's Ford we strive to be the most friendly and helpful dealership- and we’re honored to have earned your trust.

July 10, 2021

I purchased a a gently used Subaru & Joe Vigliotta was my point of contact Joe was helpful, knowledgeable, responsive & always available The entire process went extremely well! Thank you Joe & Dave! More

by Subaru
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Friedman , Joe Vigliotta
Jul 24, 2021 -

Walls Ford responded

Thank you for taking time to leave us a review. We appreciate it! Joe is very new to working in a dealership, and we're lucky to have him on the Wall's Ford team. Congratulations on your new vehicle - we look forward to serving you for many years to come!

July 03, 2021

Sean and the team at Walls have always been superb both in sales but especially service. Been a very satisfied customer for almost 30 years. More

by dfloreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Walls Ford responded

Thank you for taking the time to share your many years of experience! We look forward to serving you for another 30 years!

July 02, 2021

A pleasure to work with. No nonsense. Professional. delivering a great product! We'll be back and we'll bring our friends and business associates! More

by brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Walls Ford responded

Thank you for your review, and recommendation, Brenda! We look forward to serving you for many years to come!

July 01, 2021

I was surprised how fast and efficient they were. I dropped my car off around two o'clock in the afternoon. By three thirty they called me on my cell phone and told me what the problem was. I gave the More

by Rbkeeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience! We’re so happy we were able to get that taken care of so quickly - and look forward to continue providing you with great service for many years to come.

June 29, 2021

Excellent and great service! Friendly and helpful. Very knowledgeable! Work was excellent More

by ltblakemore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wright mechanic, Derek Roy
Jun 29, 2021 -

Walls Ford responded

Thank you so much! We look forward to serving you for many years to come!

June 29, 2021

Awesome deals and friendly and professional staff. Made a very bad situation bearable it was a real pleasure doing business with y’all will definitely be back Win we next purchase a vehicle this was the be More

by Hoodhubert257
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy, Joe Crescitelli
Jun 29, 2021 -

Walls Ford responded

Sorry such a bad situation is what caused you to come in, but so glad we could help! Thank you for taking the time to share your experience. We look forward to serving you for many years to come!

June 28, 2021

Wall's Ford and Joe Crescitelli stand head and shoulders above the competition. Customer service and product knowledge are unmatched. All around great experience. More

by matthew.lannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
Jun 29, 2021 -

Walls Ford responded

Thank you, Matthew, for taking the time to share your experience, and for taking the trip to Wall's Ford! We hope to see you again!

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