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Walls Ford

Salisbury, MA

4.9
960 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 960 reviews

May 18, 2021

Joe was very helpful, friendly and knowledgeable. I would recommend him to anyone buying a vehicle. We found the perfect truck for our family and are super grateful! More

by timharris45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
May 11, 2021

Steve - All the service was excellent. In particular, I want to commend the people that "detailed' my Ford Edge, it was way-way better done than I could have done by myself! Somehow the car looks and feel More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

I have been having my Ford vehicles serviced at Wall's for quite a number of years and more especially because of their service manager, Derek Roy. He has always been very helpful and knowledgeable by pr More

by Bill7337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
May 04, 2021 -

Walls Ford responded

Thank you for taking the time to share your experiences, Bill! The team at Wall's Ford works hard to provide top notch service, and appreciates hearing that does not go unnoticed. We look forward to continuing to provide you with the best possible customer service for many years to come! Thank you again for your review, and for your recommendation.

May 03, 2021

I was beyond impressed working with Joe. All of the staff at Wall’s was knowledge, extremely helpful and went above and beyond to ensure my experience was unique and exceptional. Joe took the time to go thro More

by Kn2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave , Joe Crescitelli
May 04, 2021 -

Walls Ford responded

Thank you so much for sharing this amazing review about our dealership. Hearing you had such a great experience is the best thing we could hope for! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Again, welcome to the Wall's Ford family! We look forward to serving you for many years to come!

May 03, 2021

Joe sold us our 2015 bmw 328i. He was very helpful in this process. As well as upfront and honest. Despite not having much knowledge on the particular vehicle he was eager to answer any questions my girl More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
May 04, 2021 -

Walls Ford responded

Thank you for your review, Zach, and for taking the trip up to Wall's Ford! Congratulations on your new car! Please stop in any time you are up in the area!

May 01, 2021

Hi Derek,Thanks for all your help with the Windshield Hi Derek, Thanks for all your help with the Windshield Fluid Spout replacement. Service was friendly & efficient. It's always reassuring to know you More

by lisacostello16961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Roy
April 30, 2021

I had a fantastic experience at Wall's Ford this past week. I traded in my 2012 Ford Fusion for a 2018 Ford Edge. I was very pleased on how easy the process was. More

by barbcipr9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Walls Ford responded

Thank you for your review, Barb. Glad Jack was able to make your experience a smooth one. We look forward to serving you for many more years to come.

April 30, 2021

The service and staff at Walls Ford are always top notch! They are quick, professional and a pleasure to deal with. 10 out of 10 every time. I cannot recommend them enough! More

by Klrobino84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
April 29, 2021

This was the best experience buying a vehicle we have ever had, can’t thank Joe Crescitelli and the staff of Wall’s Ford enough. More

by Johnnita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Neptune, Dave Friedman , Joe Crescitelli
Apr 30, 2021 -

Walls Ford responded

Thank you for your kind words! And, thank you for making the trip all the way to Wall's Ford! Please feel free to stop in whenever you're in the area.

April 29, 2021

Steve and Sean did an awesome job to make sure that all my needs were met. Who could ask for anything more? Thanks much, Walls! More

by edemarco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Walls Ford responded

Thank you for your review! We look forward to continuing to provide you with awesome service for many years to come!

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