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Walls Ford

Salisbury, MA

4.9
974 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 974 reviews

July 01, 2021

I was surprised how fast and efficient they were. I dropped my car off around two o'clock in the afternoon. By three thirty they called me on my cell phone and told me what the problem was. I gave the More

by Rbkeeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience! We’re so happy we were able to get that taken care of so quickly - and look forward to continue providing you with great service for many years to come.

June 29, 2021

Excellent and great service! Friendly and helpful. Very knowledgeable! Work was excellent More

by ltblakemore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wright mechanic, Derek Roy
Jun 29, 2021 -

Walls Ford responded

Thank you so much! We look forward to serving you for many years to come!

June 29, 2021

Awesome deals and friendly and professional staff. Made a very bad situation bearable it was a real pleasure doing business with y’all will definitely be back Win we next purchase a vehicle this was the be More

by Hoodhubert257
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fountain, Derek Roy, Joe Crescitelli
Jun 29, 2021 -

Walls Ford responded

Sorry such a bad situation is what caused you to come in, but so glad we could help! Thank you for taking the time to share your experience. We look forward to serving you for many years to come!

June 28, 2021

Wall's Ford and Joe Crescitelli stand head and shoulders above the competition. Customer service and product knowledge are unmatched. All around great experience. More

by matthew.lannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
Jun 29, 2021 -

Walls Ford responded

Thank you, Matthew, for taking the time to share your experience, and for taking the trip to Wall's Ford! We hope to see you again!

June 25, 2021

Joe v made my experience at walls Ford extremely great!! More

by bobetsy
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather great to deal with , Joe Vigliotta
Jun 29, 2021 -

Walls Ford responded

Thanks Bob! Great to hear!

June 22, 2021

Derek and the Sevice team are professional and communicative. Always a great experience. More

by jgershman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jun 23, 2021 -

Walls Ford responded

Thank you for sharing the experience you had with the Service team. We look forward to continuing to provide you with great experiences for many years to come!

June 21, 2021

Easy scheduling of appointment, and The service department was very helpful. The place was clean, and everyone was very professional. I would recommend them to anyone. More

by peterwilsonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Walls Ford responded

Peter, Thank you for taking the time to share your experience! We value all customer feedback, and we're happy you had such a positive experience. We look forward to providing you with great customer service for many years to come!

June 15, 2021

Sean and the service team at Walls are the best. Sean is always accommodating, friendly and looking out for me and my vehicles. Walls is the only place I go for service. More

by pharding51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience with Sean, and the Service team, at Wall's Ford. We look forward to continuing to provide you with the best service for many years to come!

June 11, 2021

Excellent service, superior technicians. Steven is a tremendous service rep. Vehicle was ready when promised. Fair price with no additional costs. Never a bad experience More

by Rfgoldberg12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Sean was absolutely wonderful to work with. He explained exactly everything they were going to be working on, and how the process went. He took the time to update me daily on the status of my car, and insur More

by K.Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
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