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Walls Ford
Salisbury, MA
974 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 974 reviews
June 08, 2021
My vehicle was serviced at scheduled appointment time. Work was performed as requested and discussed. Service personnel were knowledgeable, professional and courteous. We have purchased vehicles at Walls Work was performed as requested and discussed. Service personnel were knowledgeable, professional and courteous. We have purchased vehicles at Walls and one of the main factors was in fact the service department. From my experiences the Walls Ford service department is excellent to deal with. More
by bfreema63
June 04, 2021
I absolutely loved my experience at Walls Ford with Joe. He made me feel comfortable with no pressure. Joe was professional and very knowledgeable of all the different vehicles and was willing to take the He made me feel comfortable with no pressure. Joe was professional and very knowledgeable of all the different vehicles and was willing to take the time explain and show me all the different options available to me. I highly recommend him to anyone looking for a new or used car!!! More
by Lisadonerightcleaning
Employees Worked With
Joe Vigliotta
May 26, 2021
Saw the truck I wanted on the internet and contacted Wall’s, Greg Neptune reached out and arranged my visit and test drive. Jack Simko was the sales-man and Heather Neptune, Finance Manager, took care o Wall’s, Greg Neptune reached out and arranged my visit and test drive. Jack Simko was the sales-man and Heather Neptune, Finance Manager, took care of the paperwork. All were professional, courteous and friendly as all get out. We would not hesitate to buy from them again. More
by joensueb
May 21, 2021
Joe was a great help, very knowledgeable and very friendly. We have bought quite a few vehicles from Walls and I don't think you can get any better service from showroom to the service department, e friendly. We have bought quite a few vehicles from Walls and I don't think you can get any better service from showroom to the service department, everyone always friendly and helpful. He spent over an hour with me to learn all the new features of my vehicle, set up all the electronics, etc, really like white glove service I would highly recommend anyone that wants to purchase a new vehicle, set up a time to meet Joe Crescitelli at Walls Ford! More
by jliporto
Employees Worked With
Joe Crescitelli
May 18, 2021
Joe was very helpful, friendly and knowledgeable. I would recommend him to anyone buying a vehicle. We found the perfect truck for our family and are super grateful! would recommend him to anyone buying a vehicle. We found the perfect truck for our family and are super grateful! More
by timharris45
Employees Worked With
Joe Crescitelli
May 11, 2021
Steve - All the service was excellent. In particular, I want to commend the people that "detailed' my Ford Edge, it was way-way better done than I could have done by myself! Somehow the car looks and feel want to commend the people that "detailed' my Ford Edge, it was way-way better done than I could have done by myself! Somehow the car looks and feels new! More
by steve
Employees Worked With
May 04, 2021
I have been having my Ford vehicles serviced at Wall's for quite a number of years and more especially because of their service manager, Derek Roy. He has always been very helpful and knowledgeable by pr for quite a number of years and more especially because of their service manager, Derek Roy. He has always been very helpful and knowledgeable by providing the best possible service. He understands and stands ready to help. For this reason, I recently purchased a used vehicle from Wall's and was very satisfied with the Sales Department as well. Jack Simko was a real pleasure to do business with as well. Overall I am very satisfied with Wall's Ford. Highly recommend this dealership! More
by Bill7337
May 03, 2021
I was beyond impressed working with Joe. All of the staff at Wall’s was knowledge, extremely helpful and went above and beyond to ensure my experience was unique and exceptional. Joe took the time to go thro at Wall’s was knowledge, extremely helpful and went above and beyond to ensure my experience was unique and exceptional. Joe took the time to go through everything in the car with me, and when I came to pick it up, the team rolled out the red carpet for me (literally) and had made a sign congratulating me on my new vehicle. I was weary going to a dealership, as I was afraid of being pressured to make a purchase. The Wall’s team showed me everything I wanted to see, and never once made me feel uncomfortable or like they were trying to push a sale. I will come back in the future, and will refer my friends. In a world where a consumer has so many choices, I know I made the right decision buying with Wall’s. They know how to treat their customers like they would treat their family, and that is the most authentic and special experience you can have when you’re making a big financial decision. I would highly recommend Joe and Dave for any of your auto buying needs!! More
by Kn2018
Employees Worked With
Dave , Joe Crescitelli
May 03, 2021
Joe sold us our 2015 bmw 328i. He was very helpful in this process. As well as upfront and honest. Despite not having much knowledge on the particular vehicle he was eager to answer any questions my girl this process. As well as upfront and honest. Despite not having much knowledge on the particular vehicle he was eager to answer any questions my girlfriend and I had. I would recommend Joe to anyone in need of a new or used car in the area. More
by Zach
Employees Worked With
Joe Crescitelli
May 01, 2021
Hi Derek,Thanks for all your help with the Windshield Hi Derek, Thanks for all your help with the Windshield Fluid Spout replacement. Service was friendly & efficient. It's always reassuring to know you Hi Derek, Thanks for all your help with the Windshield Fluid Spout replacement. Service was friendly & efficient. It's always reassuring to know you can call Wall Ford Maintenance Department for the assistance. Sincerely, Lisa Costello More
by lisacostello16961
Employees Worked With
Derek Roy
