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Walls Ford

Salisbury, MA

4.9
963 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 963 reviews

January 28, 2021

Always a easy experience with Walls Ford. Sean is friendly and professional with getting to the point and making things happen. This is the second truck I have owned that had a problem and both issue More

by NMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Walls Ford responded

Thank you for your review! Sorry to hear you any problems! So glad Sean was able to help. Thank you so much for sharing your experience! We look forward to serving you for many years to come!

January 27, 2021

I had an excellent experience at Walls Ford. The second I walked in they were welcoming and friendly. I was able to talk with Joe and he knew everything about the car I was looking at and extremely professio More

by Alexsimoneau22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
Jan 29, 2021 -

Walls Ford responded

Thank you for taking the trip to Wall's Ford, Alex! So glad to hear Joe provided you with such a great experience. He is a true asset, and we're lucky to have him on the team. We appreciate you taking the time to share your experience; and, look forward to serving you for many years to come!

January 27, 2021

What can I say, I have had the BEST sales experience purchasing my new Ford at Wall’s dealership. Stan was my salesman and he was incredibly professional, easy to work with and had the knowledge I was l More

by coul146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Rick and the whole team made this a very easy and pleasurable experience, I’m grateful for the service and will certainly be back for future needs. More

by Jeremy Healey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Burgie
Jan 29, 2021 -

Walls Ford responded

Congratulations on your new F-150! Thank you for taking the time to share your review. It is wonderful to hear Rick provided you with a great experience! He is a true asset and we're lucky to have him on the team! Welcome to the Wall's Ford Family - we look forward to serving you for many years to come!

January 23, 2021

Wall’s Ford is a great Family owned business!!John Wall Wall’s Ford is a great Family owned business!! John Wall and his team of sales personnel are the best I’ve seen. Every one there abiding by strict CO More

by Jpm0372
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wall , Joe Crescitelli
Jan 29, 2021 -

Walls Ford responded

We appreciate you taking the time to share your review. You're right about Joe! He is a great young man, and we're lucky to have him on the team! Welcome to the Wall's Ford Family! We look forward to serving you for many years to come! Enjoy that beauty!

January 16, 2021

It was my first time in this particular Ford Dealership. To say I was stunned with the attention from Sean, expedience of the service and overall care for me as a customer would be an understatement. Very i More

by smueller2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Walls Ford responded

Thank you for taking the time to share your review! The team works hard to provide a great customer experience, and appreciates hearing their hard work does not go unnoticed. We look forward to providing you with that same level experience for many years to come! Thanks again!

January 11, 2021

The whole Wall Ford’s staff team was professional and accommodating step-by-step. I bought a beautiful Ford F150 and will be back in the future. More

by Coatesnew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Nocifora
Jan 11, 2021 -

Walls Ford responded

Thank you for sharing your review. Welcome to the Wall's Ford Family! We look forward to serving you for many years to come.

January 11, 2021

My wife and I found Joe to be very knowledgeable and informative. He did not pressure us in anyway. I would recommend Joe Crescitelli to anyone interested in purchasing a new vehicle. More

by ml1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
January 01, 2021

Dealing with Sean Freeman in the Service Department is a pleasure! Sean is invariably polite and kind, and the customer's automotive questions and maintenance recommendations are always thoughtfully evalua More

by rfcoder527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2020

In 40 years of car buying, my Wall's experience was the best to date. My salesman Joe Crescitelli, knows the products inside and out. They didn't have what I wanted on the lot but asked me if I would give More

by truckbuyer2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Neptune, Joe Crescitelli
Dec 24, 2020 -

Walls Ford responded

Thank you, Peter! Hearing that you had such a positive experience is the best thing we could hope for! At Wall's Ford, our goal is 100% customer satisfaction - and it sounds like Joe and Heather achieved that goal with you! Welcome to the Wall's Ford Family!

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