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Walls Ford

Salisbury, MA

4.9
974 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 974 reviews

September 03, 2020

Had a great experience with mike! He’s professional and wicked friendly! The process was smooth and he really made sure we were taken care of! More

by meverest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
Sep 04, 2020 -

Walls Ford responded

Thank you so much for sharing your experience! We couldn't be happier that Mike provided you with a great experience. We are lucky to have him on the Wall's Ford team! Congratulations on your new Escape! We look forward to serving you for many years to come!

August 28, 2020

I have been with Wall's Ford for decades and have always received excellent customer service in both the sales and service departments - thank you! More

by Very Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Aug 31, 2020 -

Walls Ford responded

Thank you for continuing to choose Wall's Ford! Our team works hard to provide quality customer service, and we appreciate hearing that is what you continue to receive. We look forward to serving you for several more decades :)

August 28, 2020

Great service and attention to detail. I highly recommend Wall's Ford and Joe Crescitelli in Sales! Joe made sure I was completely satisfied with my experience. More

by Jeff T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
Aug 31, 2020 -

Walls Ford responded

Thank you, Jeff, for taking the tie to share our experience - and for your recommendation. Our team works hard to provide and exemplary experience, and it sounds like Joe did just that. We're lucky to have him on the team! Thank you for choosing Wall's Ford!

August 25, 2020

Sean is the consummate professional. And Wall’s was efficient and safe; just the right touch. Look no further for top of the line Ford Service. Thank you! More

by eatonlaw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

I Trust Sean Freeman emphatically! Always ask for Sean whenever I can. Professional and courteous. Willing to help any way he can. Will go back! More

by Barry J Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fountain
Aug 25, 2020 -

Walls Ford responded

Thank you, Barry, for taking the time to share your experience. So happy to hear Sean does such a good job taking care of your concerns - we're lucky to have him on the Wall's Ford team! We look forward to serving you for many years to come!

August 24, 2020

Recently bought a used 2017 Toyota Tundra form Walls (thanks Rick). Very easy going process, Rick and the crew were very helpful with the whole process. They were able to answer any questions and concer More

by richard.cody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Burgie
Aug 24, 2020 -

Walls Ford responded

Congratulations on your Tundra, Cody! Thank you for taking the time to write about your experience. It's great to hear that Rick provided you with such a good experience - we're lucky to have him on the Wall's Ford team! Thank you for your review! We look forward to serving you for many years to come!

August 21, 2020

I had a great experience with Mike Nocifora, he was very accommodating and helpful through the whole car buying process, I would definitely recommend him and Walls Ford to anyone in the market of buying a c More

by nicolopaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
Aug 24, 2020 -

Walls Ford responded

We couldn't be happier that Mike provided you with such a great experience. He is a true asset, and we're lucky to have him on the team. We look forward ard to serving you for many years to come! Thank you for your review and your recommendation!

August 19, 2020

Derek was awesome. I had a very complicated class action warranty issue and he helped me resolve it. My vehicle was fixed immediately by Walls Ford. Thanks Derek and Walls Ford! Don Cudmore More

by Don C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
August 19, 2020

I found the used Ford truck that I wanted at Wall's Ford. I live in Oklahoma, so I flew to Salisbury, MA, to buy it. Communication with the staff at Wall's was excellent. The truck was exactly as they had sa More

by Okie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather, Joe Crescitelli
Aug 24, 2020 -

Walls Ford responded

Thank you so much for making the trip up, Ryan! And, for taking the time to share your experience! We're still available if you need anything. Please stop by any time you visit the area!

August 18, 2020

Love Wall’s....love my new truck! Had a very nice experience with Rick, he understood my anxiety over vehicle shopping and did not pressure in the least bit. More

by Leah B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie, Derek Roy, Rick Burgie
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