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Walls Ford

Salisbury, MA

4.9
959 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 959 reviews

April 30, 2020

Great customer service and recommendation what is needed . Provided a loaner car to make it easy for me to drop if my car and had me quickly out . More

by constance.maass
Recommend Dealer
Yes
Employees Worked With
Derek Roy
April 22, 2020

The dealership is always professional courteous and takes care of my service needs for my F-250 or any of my trucks when they need it and always are communicative and let you know what's going on and most of More

by schube
Recommend Dealer
Yes
Employees Worked With
Derek Roy
April 19, 2020

Great People Great Work Very polite. They are thorough with taking care of the vehicle. Pleasant and finished with car issues in a timely fashion. Derick, Steve and all the s More

by rjpges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derick
Apr 20, 2020 -

Walls Ford responded

Thank you for sharing your review. The Wall's Ford team works hard to provide exceptional service, and appreciates hearing that it doesn't go unnoticed. We look forward to serving you for many years to come.

April 13, 2020

Everyone was very helpful and pleasant to work with. Stan took the time to show me how to work the new features on my car and was very careful to disinfect everything during the pandemic. Very impressed with More

by Brittney M.
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Walls Ford responded

Thank you for sharing your experience Brittney, and welcome to the Wall's Ford family! Congratulations on your new Escape! We look forward to serving you for many years to come!

April 10, 2020

Great Service Provided Many Thanks to Steven Freeman and Gary being very professional in handling of this new service provided by Walls in this Crisis. Found out about thi More

by Fire Buff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Apr 20, 2020 -

Walls Ford responded

Thank you for taking the time to share the experience you had with our new pick-up and drop off service. Glad you were able to take advantage of the service, and that it worked out so well. We look forward to serving you for many years to come,

April 09, 2020

As always the service was beyond expectation. Bryan and the guys is service are quick and thorough. Prices are always fair/lower than expected and they always provide an extra touch (help time get a ride, More

by aprilritchotte
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
April 09, 2020

Keeps up with Ford updates, great work Keeps up to date with Ford TSBs, and understands them. Always very quick service, even if I show up early they get it done in a timely fashion. Have n More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2020

Some maintainence and detailing. Loving the pick up and drop off service during the covid crises. Wall's is easy to deal with and accommodating. Steven is a pleasure to work with. More

by mgs41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

I got a GREAT pre-owned F250 Super Duty at a GREAT price! Wall's staff has been fantastic from day one on every level, and the Service professionals di a fantastic job on all of it's regular maintenance. I More

by myotherrideisathoroughbred
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce, Sales Manager, Joe Crescitelli
Apr 01, 2020 -

Walls Ford responded

Thank you for taking the time to share your experience! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want EVERY visit to be five stars! Thank you so much for your review and your recommendation!

April 01, 2020

Great store Great family Only place to go for a Ford -- drive by three other Ford stores to go to Wall's -- easy to deal with, and always professional -- More

by gene25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Walls Ford responded

Thanks for making the drive Gene - we value your trust and look forward to serving you for many years to come!

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