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Walls Ford

Salisbury, MA

4.9
892 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 892 reviews

September 09, 2019

Easiest vehicle purchase I've ever made. When I sat down with Joe he listed to what I wanted and was able to find a truck that had everything I asked for and more, I couldn't be more pleased More

by Sam B82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Crescitelli
Sep 10, 2019 -

Walls Ford responded

Thank you for sharing your experience Sam! We look forward to serving you fro many years to come!

September 09, 2019

Vehicle Purchase Jarred and the other sales staff at Walls Ford are the best Walls Ford has a friendly, family approach to putting the customer in the right vehicle. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Morin
Sep 10, 2019 -

Walls Ford responded

Thank you for your review Bob! We look forward to serving you for many years to come!

September 04, 2019

Sometimes, things just go right... (2019 F150) I do not believe this purchase could have gone any better. I went to the dealership on a Sunday just to look around. Rick Burgie was great and showed More

by MarkR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce D'Ambra, Heather Neptune, Joe Crescitelli, Rick Burgie
Sep 05, 2019 -

Walls Ford responded

WOW Mark! Thank you so much for taking the time to share this great review! We couldn't be happier that Rick, Joe, Bruce, and Heather provided you with a great car buying experience. Our goal is 100% customer satisfaction and it sounds like we achieved that with you. Welcome to the Wall's Ford family! We look forward to serving you for many years to come!

September 04, 2019

Best Dealership ever! The sales person Mike, is extremely friendly and very helpful. Wall’s ford helped me with my first vehicle and now with my 2nd one. They gave me great More

by Gabby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
Sep 10, 2019 -

Walls Ford responded

Thank you for taking the time to write about your visit. We couldn't be happier that Mike provided you with a great car buying experience. Hope you're enjoying your new Ford Escape; and we look forward to serving you for many years to come!

September 03, 2019

This was a very positive experience overall. All questions. The experience of buying at walls Ford in Salisbury was very positive. All questions were answered and the items that needed to be done were complete More

by Peaceful123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Morin
Sep 05, 2019 -

Walls Ford responded

Thank you for taking the time to share your experience. Jarred will definitely be happy to read what you wrote. The team at Wall's Ford puts customer experience and satisfaction as a priority, and your review reaffirms the hard work put in every day. Thank you again for your kind words. We look forward to serving you for many years to come.

September 02, 2019

Inexperienced, lack of product knowledge. We visited the dealership on Thursday 8/29 to become acquainted with the Ford Ranger. We sat with Rick - he took our info - and then took about 20 mi More

by YoloTruckBuyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Burgie
Sep 05, 2019 -

Walls Ford responded

It pains us to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. I'm glad Rick told you up front that he was new to the industry to make you aware of his lack of experience. When someone is new to any industry, there will be a learning curve. He has completed and passed the Ford required product knowledge of all 20 product lines (with a myriad of options for each model). Now comes the part working with customers and learning how to answer their questions without mixing up all the information one just learned. I'm sorry Rick could not reach Ali with the information she requested on the trade ins, and and vehicle of interest. He did leave a message with that information on her number. And, I'm glad Bob sent the information in an email as well, and that you were satisfied with his follow-up.

August 31, 2019

excellent to work with great experience From the moment i walked in no pressure helped figure out what was the best car that fit in my budget. Very pleasant first time buyer experience More

by mattsartori14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
August 27, 2019

Walls Ford was the best car buying experience Walls saved the day. We were looking for the right mix of service and price. We looked at 20 cars at 5 other dealerships and either the cars online we More

by Joppagirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Rose, Mike Nocifora
August 26, 2019

New Customer I was in need of a used car & had a fixed budget. My experience working with Mike Nocifora at Wall's Ford was abosolutly pleasurable.. Take my adv More

by Wheelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
August 24, 2019

Great people. Fair deal I strongly recommend Wall’s Ford. They were gracious, cheerful and helpful. Energetic without being pushy. I have never owned a Ford before. Mike at W More

by ElizabethS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora, Jarred Morin
Aug 27, 2019 -

Walls Ford responded

Thank you for your recommendation and for this amazing review! Our goal is 100% customer satisfaction and we couldn't be happier that Mike provided you with a great car buying experience! Welcome to the Wall's Ford family! We look forward to serving you for many years to come!

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