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Walls Ford
Salisbury, MA
959 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 959 reviews
March 31, 2020
The service reps at Wall's have good communication and excellent customer service. They explain everything and try to help you keep the cost down on repairs. excellent customer service. They explain everything and try to help you keep the cost down on repairs. More
by jimg2131
Employees Worked With
March 25, 2020
Routine Maintenance I had my Edge in for service, and I normally wait. Service found 3 problems which I discussed with Sean. The decision was made to fix what was found a I had my Edge in for service, and I normally wait. Service found 3 problems which I discussed with Sean. The decision was made to fix what was found and that it would take some time. Sean offered me a ride home. When the repairs were finished I said that I would pick up the car. I asked if I could leave my truck there overnight because it was to be serviced in 2 days. We did the switch got a call soon after that my truck was done so I said I would pick it up the next morning. The quick service I got allowed me to reschedule some Dr. appointment before any further restriction were placed. THANKS More
by egtpower
Employees Worked With
March 23, 2020
Corona virus plan B I love working with Derek, Steve and Sean. It was great being able to keep my spending local. I needed the work done but with the virus I step out f I love working with Derek, Steve and Sean. It was great being able to keep my spending local. I needed the work done but with the virus I step out for a walk by myself only!. The convenience of pick up and drop off was a monumental idea.but no surprise coming from you guys. I only ask that the folks working are compensated for going above and beyond for their service during these tough times. I am sure their families would rather have them home! Thanks again. I very satisfied customer. More
by dkenney34
March 18, 2020
Excellent and accommodating service as always! We had scheduled service and a noise that was fixed. It’s great that when you call each person is able to help you the same way. Very knowledgeable staff. T scheduled service and a noise that was fixed. It’s great that when you call each person is able to help you the same way. Very knowledgeable staff. Thank you! More
by michaeljoy82
March 13, 2020
Great service today very little wait time would return and recommend this dealership to purchase a new vehicle. Guys are great nice and cordial to all customers and recommend this dealership to purchase a new vehicle. Guys are great nice and cordial to all customers More
by Blase1959
March 13, 2020
We had service done to two of our vehicles on the same day Walls Ford accommodated us as they always do. Their service was great as usual that's why Walls Ford is the only place I take any of my trucks or day Walls Ford accommodated us as they always do. Their service was great as usual that's why Walls Ford is the only place I take any of my trucks or cars More
by Brad Poole
Employees Worked With
Derek Roy
March 10, 2020
Wow! Rick was wonderful to work with. He made the entire process easy and did it with a smile on his face. We never felt pressured and we would absolutely see him again in the future! process easy and did it with a smile on his face. We never felt pressured and we would absolutely see him again in the future! More
by Achampagne
Employees Worked With
Rick burgie, Rick Burgie
March 07, 2020
A pleasure to do business with. I found this beauty of an f-150 And at a great price, on Wall’s web page. Working with Joe was a pleasure, knowledgeable, courteous, professional. I l I found this beauty of an f-150 And at a great price, on Wall’s web page. Working with Joe was a pleasure, knowledgeable, courteous, professional. I love dealing with a mom and pop business, much easier to do business with, and more caring. More
by Jeff, L
Employees Worked With
Joe Crescitelli
March 05, 2020
Excellent, family owned business Our family has purchased 3 vehicles from Walls Ford and we got excellent service each time. Rick Burgie was a wonderful salesman, very personable and Our family has purchased 3 vehicles from Walls Ford and we got excellent service each time. Rick Burgie was a wonderful salesman, very personable and didn't engage in any high pressure tactics. You won't be disappointed if you go to Walls! More
by AlisaC
March 03, 2020
BEST CUSTOMER SERVICE & PRICE! Highly recommend Walls Ford in Salisbury for all your automotive needs. A family-owned business of dedicated caring staff. The service department is Highly recommend Walls Ford in Salisbury for all your automotive needs. A family-owned business of dedicated caring staff. The service department is the best... no gimmicks, fair price, great quality and customer service! A loyal customer of Ford trucks and cars... I will continue to be a loyal customer of Walls Ford!! More
by KMS
