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Walls Ford
Salisbury, MA
959 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 959 reviews
December 22, 2019
Great Service & Support This dealership is the best I have ever dealt with. Sean Freeman is the perfect example of what customer service is all about! Thank You Sean. This dealership is the best I have ever dealt with. Sean Freeman is the perfect example of what customer service is all about! Thank You Sean. More
by michaelconnolly44
Employees Worked With
December 20, 2019
Exceptional customer service Sean was very engaging and helpful from the first contact by phone. The problem was identified and repaired in good time and the staff were friendly. Sean was very engaging and helpful from the first contact by phone. The problem was identified and repaired in good time and the staff were friendly. I would definitely have my car serviced here again. More
by petersheridanmusic
Employees Worked With
December 19, 2019
Great service, always Sean and Steven are the best. Been coming here for years. Highly recommend bringing your car here for service. Can’t say enough about these two guys, Sean and Steven are the best. Been coming here for years. Highly recommend bringing your car here for service. Can’t say enough about these two guys, and the team. More
by pharding51
Employees Worked With
December 17, 2019
Fast & efficient Thank you so much for understanding my interpretation of what was wrong with my car! Hahahahah I said clicking and you fixed it. When I call the ser Thank you so much for understanding my interpretation of what was wrong with my car! Hahahahah I said clicking and you fixed it. When I call the service department at Walls I am always pleased with conversation. More
by karenmysz
Employees Worked With
December 14, 2019
Most painless car purchase ever This was so painless, so efficient, actually fun, personalized. This is my second experience with Walls, and i have had the same great experience twi This was so painless, so efficient, actually fun, personalized. This is my second experience with Walls, and i have had the same great experience twice. Considering past car dealership experiences, i think i am now a customer for life. More
by moelord123
Employees Worked With
? Heidi the paperwork expert - fantastic!, Mike Nocifora
December 13, 2019
Prompt professional treatment Brought my vehicle in for its regularly scheduled maintenance appt. during which it was discovered that I needed some brake work. Sean arranged to hav Brought my vehicle in for its regularly scheduled maintenance appt. during which it was discovered that I needed some brake work. Sean arranged to have the work done immediately so there was no additional inconvenience to me. Much appreciated! More
by marc.tucker
Employees Worked With
December 06, 2019
FAIR TIRE PRICING With another winter just around the corner, I needed new tires so after getting quotes from a few local Tire shops I was pleasantly surprised to find With another winter just around the corner, I needed new tires so after getting quotes from a few local Tire shops I was pleasantly surprised to find out that Wall's had the best deal on a brand I trust (Goodyear). I also needed an Oil change so the timing was good to get both services done on the same visit. It was a work day so being able to sit in the waiting room with wifi and coffee was a bonus. I happened to run into a few of the sales reps and had a very laid back (no pressure) discussion about a future purchase (New Edge). I was there for a total of 90 minutes which was very acceptable. More
by beachguy
December 04, 2019
Great 1st time Walls Ford buying experience. Easy to deal with, no pressure and able to get the suv that I wanted at a good price. Had an appointment and everything was waiting for me once I got there. with, no pressure and able to get the suv that I wanted at a good price. Had an appointment and everything was waiting for me once I got there. More
by A Cole
Employees Worked With
Mike Nocifora
December 03, 2019
Everyone is so pleasant I am always greeted when I go in. Everyone is very pleasant. The service department is very helpful. It was a snowy day and I was running a little lat I am always greeted when I go in. Everyone is very pleasant. The service department is very helpful. It was a snowy day and I was running a little late so I called and talked to the service department and they send take your time and get her safely. I was only 5 minutes lates for an 8:30 am appointment. More
by cherylgoujon
Employees Worked With
November 23, 2019
Friendly and quick good service Traveled over 2 hrs to come see the truck and meet with Joe. He was very helpful and knowledgeable about all aspects of the visit. Traveled over 2 hrs to come see the truck and meet with Joe. He was very helpful and knowledgeable about all aspects of the visit. More
by Eric
Employees Worked With
Joe Crescitelli
