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Walls Ford

Salisbury, MA

4.9
961 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 961 reviews

November 07, 2019

Qutstanding!!! Johns; family and the whole team take excellent care of their customers and their vehicles. Derek is the man when it comes to getting you in and o More

by Michael Zelisko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Nov 11, 2019 -

Walls Ford responded

Michael, Thank you so much for taking the time to share your experiences at Wall's Ford. The Service Advisors work hard to try and make everyone's visit as quick and stress-free as possible. We understand a service visit is not something people look forward to. We greatly value your trust and confidence and look forward to serving you for many years to come. Thank you again!

November 05, 2019

Personable and Professional Have never had a bad experience at Wall's, from the day I purchased my truck, and was greeted by Mr. Wall, who thanked me for shopping with his family More

by james150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Walls Ford responded

James, Thank you so much for taking the time to share your continued experience at Wall's Ford. We look forward to providing you with exceptional service for many years to come!

November 02, 2019

Very Happy Customer !! All great doing business with a company that treat you RIGHT !! THE service people always treat you right and answer all question so I understand what More

by HAPPY CUSTOMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Nov 06, 2019 -

Walls Ford responded

Thank you! We appreciate you taking the time to share your experience with our Service Department; and we look forward to serving you for many years to come!

October 31, 2019

It is a pleasure to work with Sean and Derek The guys are always friendly and informative, Appreciate the great service and stellar support from the team at Walls Ford Many Thanks to the tea More

by jthclaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Nov 01, 2019 -

Walls Ford responded

Thank you for your review and for your continued patronage! We look forward to providing you with great service for many years to come.

October 27, 2019

Great as always Had engine light come on, called Derek. He asked me few question, then told me save drive bring truck in. Once there he took truck, 45 minutes later More

by Mlandry2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Oct 28, 2019 -

Walls Ford responded

Thank you for your review. We couldn't be happier that Derek provided you with a quick and stress free experience. Thank you for choosing Wall's Ford. We look forward to serving you for many years to come.

October 19, 2019

130K service Derek has taken care of servicing my vehicles for years. He does a great job. He also let's me know about items that are coming up for replacement. More

by JohnDeFusco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Oct 24, 2019 -

Walls Ford responded

John, Thank you for taking the time to share your lengthy experience with Derek. We are luck to have him on the Wall's Ford team! We look forward to serving you for many years to come.

October 17, 2019

Stan Wojtas is great! Stan Wojtas made the car buying experience seamless and enjoyable. Very informative throughout the process and would highly recommend working with him More

by ccoelho1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Walls Ford responded

We're thrilled you enjoyed your car buying experience with Stan - we're lucky to have him on the Wall's Ford team! Thank you for your review, and your recommendation. We look forward to working with you again in the future.

October 16, 2019

They offer only “needed” services. It’s nice to go to a dealership that only offers the service currently needed for my vehicle. Other service/dealers have tried to add on unnecessary r More

by skrud66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Walls Ford responded

Thank you so much for sharing your experience with the Service Department at Wall's Ford! We look forward to serving you for many years to come!

October 16, 2019

Recall service They always do what they say they will do. They call me if there is any unforeseen circumstances along with how much it would cost to take care of it. More

by Dr S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Oct 24, 2019 -

Walls Ford responded

Thank you for taking the time to share the experience you had with the Service Department at Wall's Ford. We look forward to serving you for many years to come!

October 16, 2019

Joe and Heather I just purchased a used 2018 Ford transit 250. It was l great working with Joe on the purchase of my vehicle he was very high helpful and knowledgeab More

by Danny P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heathers , Joe Crescitelli
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