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Walls Ford

Salisbury, MA

4.9
961 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 961 reviews

July 05, 2019

Slow process. I had to be patiently waiting Over all everyone was great to work with. From the guys in service to Mike in sales and Bruce and Heather in fiance. Everyone I worked with including More

by Marycookie1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce, Heather, John, Mike Nocifora, Derek Roy
Jul 08, 2019 -

Walls Ford responded

Congratulations on your new Escape Mary! Thank you for taking the time to share your experience. The team will be thrilled to hear your feedback. Thank you for your continued patronage. We look forward to serving you for many years to come!

July 02, 2019

I traveled from ca. to ma. and was due for my "the works". The Walls Ford service dept. came highly recommended, I am a single senior lady who was looking for a place I could trust and get me safely on the roa More

by christinerourke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam.
Jul 02, 2019 -

Walls Ford responded

We couldn't be happier that Sean and Adam provided you with a great experience. The team at Wall's Ford is dedicated to providing exceptional service and we appreciate you taking the time to share your review! Hope you enjoyed your visit to the east coast!

June 29, 2019

Easy to do business with Whole purchasing process was easy and straight forward, all questions answered and several options presented. Sales staff was cordial and accommodati More

by BillA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Neptune , Rick Burgie
Jul 02, 2019 -

Walls Ford responded

Thank you for taking the time to write about your visit! We couldn't be happier that Rick provided you with a great car buying experience. He's very new to the profession and we are lucky to have him on the team! Congratulations on your new EcoSport! We look forward to serving you for many years to come!

June 29, 2019

Best Experience Ever!!! My experience at Walts Ford was amazing Mike treated me like a professional he handled our deal properly I got a great discount and everyone was frien More

by Truckertony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Neptune, Mike Nocifora
Jul 02, 2019 -

Walls Ford responded

Congratulations on your F-150! It's wonderful to read that you had an amazing experience. The team here at Wall's Ford works hard to provide a five star experience and truly appreciates hearing that their hard work does not go unnoticed. Thank you for taking the time to review us. We look forward to serving you for many years to come!

June 27, 2019

Used Car Purchase My four year old Explorer but “new” to me was a pleasure to purchase, take delivery of, and solve a few follow up items! Thank you for the new car t More

by Great experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jun 28, 2019 -

Walls Ford responded

Thank you for taking the time to share your experience. Hearing you had a pleasant one is the best thing we could hope for! We appreciate that you put trust in Wall's Ford, and look forward to your next visit. Thank you again for your review.

June 22, 2019

This was a great experience This was an absolutely amazing experience buying a car. I felt no pressure and they were able to get me into the car I really wanted. I am extremely h More

by Soccer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Burgie
Jun 24, 2019 -

Walls Ford responded

Thank you for leaving such a wonderful review. The team at Wall's Ford works hard to make the sales experience fast, fun, and friendly. We appreciate thanks for your kind words and we look forward to seeing you again.

June 12, 2019

excellant service Excellant service from both Steve & Sean. Five star rating not enough.Would recomend this dealership to anyone. Thank you ,for what is not a usualy More

by fsbs223 barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019

Caught a Gold-en opportunity We had good timing finding this 2016 Ford Escape at Wall’s. Great shape, low miles, and budget friendly. Mike was great- straight forward and helpful. More

by Belbutes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Nocifora
May 29, 2019 -

Walls Ford responded

We couldn't be happier that Mike provided you with a great car buying experience! I've said it before and I'll say it again - we are lucky to have him on the Wall's Ford team. Welcome to the Wall's Ford family! We look forward to serving you for many years to come!

May 26, 2019

Simple, easy and enjoyable Mike made the process very easy and was upfront with the information regarding the purchase. Mike also turned what could be a rather boring negotiatio More

by SantaWarrior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nocifora
May 27, 2019 -

Walls Ford responded

Thank you for taking the time to share your experience. We couldn't be happier that Mike provided you with such a great car buying experience. He's a true asset, and we're lucky to have him on the Wall's Ford team. Hope you're enjoying your new VW. Pleas come back to visit anytime!

May 23, 2019

Very helpful I brought two of my work trucks and my wife's vehicle all to Walls Ford within a matter of 2 weeks. They did some preventive maintenance and service More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Walls Ford responded

Thank you for taking the time to write about your experience! It's wonderful to hear that the service team provided you the excellent experience we strive to provide. We look forward to working with you gain!

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