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Walls Ford

Salisbury, MA

4.9
997 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 997 reviews

March 02, 2018

Very Satisfying Have been coming Wall's Ford for over 4 years and Steven Freeman and the service department treat me as if I am the most important client they have. T More

by Jeffrey Simoneau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2018 -

Walls Ford responded

Thank you for sharing your experience. Our team is dedicated to providing the best service there is to offer. It's nice to hear the Steven helped make your visit such a positive one. We look forward to serving you for many years to come!

March 01, 2018

No better dealership I have been dealing with this dealership since 1998. 20 years. I drive 20 miles for my service because I am treated like a family member not just a More

by chucksunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 02, 2018 -

Walls Ford responded

Thank you for making the trip all the way up here for all these years - we appreciate it! There is no better feedback than that! Our goal is to always provide the best customer experience; and we are so happy to hear that you consistently receive such good service. Thank you so much for taking the time to write a review. Look forward to seeing you soon!

February 26, 2018

Oil Change Service As has always been the case when dealing with Derick, the service is outstanding and Derick is always eager to answer any questions I have. More

by Tones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Feb 27, 2018 -

Walls Ford responded

We couldn't be happier that Derek consistently provides you with outstanding service. We are luck to have him on the Wall's Ford team! Thank you for your review!

February 26, 2018

My best car buying experience so far! Timing is everything so they say, and the week before Presidents' Day I found out that I needed a new car. All of my cars have been "New (To Me,)" ne More

by Good Ole' Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Neptune, Tom Fountain
Feb 27, 2018 -

Walls Ford responded

Thank you so much for sharing your experience with Stan and Tom. At Wall's Ford, our goal is to provide a five star experience, and it sounds like they achieved that! We wish you many happy miles in your new car. Please come back and visit anytime!

February 26, 2018

Service Great, courteous service as always, quick in and out for 6 month check with LOF, checking and topping off all fluids.... this service staff has always More

by dtmv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Walls Ford responded

Thank you so much for your review. Our team is dedicated to providing the best customer service and we appreciate hearing that it doesn't go unnoticed. We look forward to serving you for many years to come.

February 24, 2018

Great customer service! Thank you to salesman Brian Fantry and Walls Ford! Great customer service! Made the purchase of my new vehicle quick and painless. Highly recommended. More

by clacarubba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Fantry
Feb 25, 2018 -

Walls Ford responded

Thank you for your review and your recommendation! Our goal is 100% customer satisfaction, and it sounds like Brian achieved that. Enjoy your new MKS! We look forward to serving you for many years to come.

February 22, 2018

Professional, courteous .and reliable Walls consistency performs excellent and reliable service on both of my Lincoln vehicles. They demonstrate a high level of integrity which establishe More

by Go Walls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2018 -

Walls Ford responded

Thank you for your review and your continued business. Our goal is to consistently provide the best customer service and it's nice to hear it doesn't go unnoticed. The team will be thrilled to hear your feedback!

February 19, 2018

Great timely and efficient service. I always receive the best service in a timely and efficient manner. I would certainly recommend using wall Ford to any of my friends and family. More

by Cuse67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Walls Ford responded

Thank you for this great review, and for your recommendation! We're thrilled that you enjoy your experiences here. Our team of professionals work hard to provide the best customer service, and it sounds like Steven achieved that with you. We look forward to serving you for many years to come.

February 19, 2018

Only Place I Trust Always excellent service. Very accommodating to a busy schedule. I have been to other Ford dealers in the past and none of the other service departmen More

by BritRoseM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Walls Ford responded

Thank you for your review. Our goal is a "five star" experience - and it's wonderful to hear that Steven and Bryan provided youth an excellent experience. We look forward to serving you for many years to come!

February 18, 2018

fixed damage My vehicle's window was damaged when it was in for service. I mentioned it to Steven, he saw the damaged and arranged to have the window replaced at m More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Walls Ford responded

Thank you for your review and we're glad everything turned out well. We couldn't be happier that Steven provided you with such a professional and pleasant experience.

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