Walls Ford

Thank you.walls ford Mikes just the greatest and we love our ford. The sales team went above and beyond all expectations they provided us with timely service and they met Mikes just the greatest and we love our ford. The sales team went above and beyond all expectations they provided us with timely service and they met all of our needs and for that we are greatly appreciated More

So Far.....Excellent! Just purchased our families first FORD, used off a lease with less than 31K miles on it. I can't rate the vehicles performance or Walls Full-on Servic Just purchased our families first FORD, used off a lease with less than 31K miles on it. I can't rate the vehicles performance or Walls Full-on Service Center as of yet but if I can update this review in like a year, I'd be more than happy to? I can, however, rate the customer service and overall experience. That went very smoothly and no issues at all. Mike N. was our sales associate and he is on his game and we didn't feel pressured and he didn't look disinterested at all. Even when we contemplated leaving to come back at a later time. Mike, you get an "A+" or outstanding..... As for the showroom and lot, everything is kept super clean and organized. Everyone else we dealt with around Mike seemed kind and friendly which was GREAT! My cousin Ted is General Sales manager for IRA Motor Group and he's always helped us out with used vehicles in the past and they are also a great organization but we found the deal at Walls was too good to pass up. Lets hope the service and vehicle live up to Walls name as well and they stand behind their word! Keep up the good work, Walls! More

Great experience! Thomas Fountain was my primary contact at Wall's Ford from day one. He was always very responsive and knowledgeable. When I bought my car, a couple of Thomas Fountain was my primary contact at Wall's Ford from day one. He was always very responsive and knowledgeable. When I bought my car, a couple of delays happened because they wanted the car to be in perfect condition the day I would pick it up. Thomas always offered a solution (he even proposed me to deliver my car to my house personally due to my busy schedule and because I live about 40 minutes away from Salisbury). Thomas topped of the tank of gas before I picked the car (which is a first in my experience buying a car). Thomas is a great asset to Walls Ford, he always wants to make sure everyring's right without being "pushy". He even gave me his personal cell phone number so he could text me and keep me updated. Everybody was friendly from the accounting to the mechanics and they all wanted to be sure that my experience was five stars, and it was! It's a family business and you can tell they all want you to be part of it. Thank you to all and particularly to Thomas for this great experience! More

purchase of ford escape All purchases always have hiccups but Michael Nocifora went the extra mile to get what we wanted and was very good to work with. this is our 4th purch All purchases always have hiccups but Michael Nocifora went the extra mile to get what we wanted and was very good to work with. this is our 4th purchase from Wall's and am very satisfied. More

New car Chris is A personable sales person who has your best interest in mind . A true asset to the Walls Ford family . Highly recommend this dealership! Chris is A personable sales person who has your best interest in mind . A true asset to the Walls Ford family . Highly recommend this dealership! More

"The best buying experience, fantastic service! We have gone to Wall's ford many times to have our leased car serviced. The Wall's Team has been easy to work with and the service excellent. We We have gone to Wall's ford many times to have our leased car serviced. The Wall's Team has been easy to work with and the service excellent. We decided to return to Wall's and buy out the end of our lease rather than return to where we had originally leased the car. When we arrived we were pleasently greeted by sales representative Mike Nocifora. We explained to him that we wanted to buy out the lease and keep the car we had been driving. He then informed us of the other opportunities available and compared the advantages and disadvantages to keeping the car we had leased. He offered to show us other cars available for comparison.Mike was very informative about the cars and we apprciatead the information and decided to purchase a new vehicle instead. Mike never pressured us into buying a car.. He only wanted to inform us of the best deal available to us. He worked with our budget and got us a good deal. The knowledge that he shared made it easier for us to make a decision. He made our buying experience the most pleasurable one we have had. Before finishing our deal he introduced us to the General Manager, Jeff Kline who only added more pleasure to the situation.. After we made our decision the owner of Wall's Ford came by and introduced himself to us. This truly is a friendly family place to do business. Mike is the best sales person we have ever dealt with in purchasing a vehicle. He is very professional anad personable. No stress and no hassles! More

Spents thousands I have spent thousands getting my Explorer serviced here and I have an obscure part that is faulty and they don't cover it outside of warranty. Never I have spent thousands getting my Explorer serviced here and I have an obscure part that is faulty and they don't cover it outside of warranty. Never going back!! More