Wally Armour Chrysler Dodge Jeep RAM

Amazing! This was my first time buying a car so obviously I was very nervous. But Jeff Ciotti was amazing! Got me the car I wanted and a price I could afford! This was my first time buying a car so obviously I was very nervous. But Jeff Ciotti was amazing! Got me the car I wanted and a price I could afford! I love my new car! More

Leaves something to be desired After endless searching for a Silverado at a decent price, I found Wally Armour. I drove two hours to the dealership fully expecting to purchase this After endless searching for a Silverado at a decent price, I found Wally Armour. I drove two hours to the dealership fully expecting to purchase this 2013 Silverado. I drove the truck, everything appeared in order and it ran like new. It was a good price so I decided to purchase. During the paperwork process I was advised that the truck did come from Canada. I asked if that made any difference and was told it did not. All the paperwork was signed and I left in my new truck. About an hour into my trip home I noticed that the speedometer did not match my gps, the faster I went the more the speedometer was off. At 60 MPH I was driving about 64-65 and the faster I went the further the speedometer was off. I sent a message to my salesman Brent Campbell as soon as I made it home about the issue. Brent basically told me that they gave me such a good deal on the truck they were unwilling to fix the issue and that I could cancel the deal and bring the truck back. The next day I tried to get ahold of Brent but he was off, I spoke with Eric Lancaster who told me I could bring it back and they would look at it, I told him I was two hours away and there was a GM dealer 5 minutes from me. He told me I could take the truck to the GM Dealer. The dealer kept the truck and I went back to work. A few hours later he called me and told me that it was the oddest thing he's seen, the truck had been modified to show American miles and the gauge faces had been changed to show it was American but the actual cluster was Canadian and that was the reason the speedometer was off. It would cost $675.00 to replace the cluster to American. I asked the GM dealer if there was anything else that might be Canadian on the truck that would cause issues in the future. He assured me there was not. At this point I called Brent and advised him of what the cost was and told him we needed to work something out. I was again told no and that the dealer would just take the truck back. Later, I spoke with Terry who was rather unpleasant, he told me I could bring the truck back and that you were unwilling to do anything. I asked him if he would come pick the truck up since I drove two hours to get it, this being only fair. He refused to do so saying the only way they would pick the truck up is if the bank was doing it. I asked him if I brought the truck back if they were going to pay for the diagnostic fee at the GM dealership to which he agreed. I asked him if I brought the truck back wouldn’t they have to fix it anyway before they could sell it to someone else, he replied no he could just sell it at auction, proving to me that this dealership doesn’t care and would be happy passing the problem on to someone else. At that point I decided if he was willing to pay the diagnostic fee I was going to keep the truck and just pay for the repairs and continue to try to get the dealer to take some responsibility for this issue, the part is ordered and repairs were completed last week. My point is that somewhere along the lines the truck was modified, someone did it I don't know if it was the dealership or someone at the auction, it doesn't really matter. I was told being a Canadian truck would not be an issue and it is. Now I may have gotten a good deal, I may have gotten a great deal, but that is not the point. The point is the dealership should stand up and take care of the issue. I have tried multiple times to work it out with them and they flat out refuse. More

Easiest car purchase of my life i usually DREAD car shopping. This time however Shayna made the experience so easy. I am very pleased with the car, the deal and especially our sales i usually DREAD car shopping. This time however Shayna made the experience so easy. I am very pleased with the car, the deal and especially our sales process. Thanks Shayna! More

Great Dealer to Deal With This is our 3rd vehicle purchase with Wally Armour in as many years. We have been very pleased with all three. We have also used the service and par This is our 3rd vehicle purchase with Wally Armour in as many years. We have been very pleased with all three. We have also used the service and parts department. This dealer is well worth the stop if looking for a new car, looking for good service, or wanting a great parts department to assist in finding, ordering, and getting a part. More

awesome customer service! We have bought two vehicles now off of Wally Armour both times we went to Gene Paina. A great salesman! i would recommend this guys to all my friends We have bought two vehicles now off of Wally Armour both times we went to Gene Paina. A great salesman! i would recommend this guys to all my friends. if we had a question Al or Gene had an answer. More

Great experience! My husband and I just purchased a Jeep Patriot from Wally Armour on Sat Feb 6, 2016, and our salesman Jeff Ciotti was very helpful, very nice and answ My husband and I just purchased a Jeep Patriot from Wally Armour on Sat Feb 6, 2016, and our salesman Jeff Ciotti was very helpful, very nice and answered any questions that we may have had, we have purchased vehicles from Wally Armour's in the past and will continue! More

Very enjoyable I had a great experience at Wally Armour especially having Bill Powell as my salesman. He was very knowledgeable about the vehicle i was interested in I had a great experience at Wally Armour especially having Bill Powell as my salesman. He was very knowledgeable about the vehicle i was interested in. He made buying a new car fun and very exciting. I couldn't be more pleased with my experience at Wally Armour. I highly recommend going there if you're interested in a new vehicle and be sure to ask for Bill Powell! More

My experience was great this time around.....Kody found me a great deal and listened to what I wanted didn't try and pressure me about getting a car was great this time around.....Kody found me a great deal and listened to what I wanted didn't try and pressure me about getting a car More

Had a recall notice and needed an oil change I cannot begin to tell you how happy we were with our service appointment. We had received a recall notice and I called to make the appointment. I w I cannot begin to tell you how happy we were with our service appointment. We had received a recall notice and I called to make the appointment. I was happy from the telephone call to the work being finished. We went to the service department and they gave us a car to run errands while they worked on the car. That goes above and beyond. And a new Charger at that. We returned in a little less then 90 minutes and our car was finished. Love this dealership. More

New Jeep purchase Super dealership. Listen too all our needs. Delivered a great vehicle at a the price we wanted. This is our only dealer after shopping others. This on Super dealership. Listen too all our needs. Delivered a great vehicle at a the price we wanted. This is our only dealer after shopping others. This one is the best! More