Wally's Nissan of Latham

Great experience. Came in to look for a car for my son who just passed his road test. Didn’t want to spend a lot, but wanted something reliable and safe. They really listened to our needs. who just passed his road test. Didn’t want to spend a lot, but wanted something reliable and safe. They really listened to our needs. More

Excellent The staff was wonderful. Very accommodating to make sure I got the I the color and interior I requested. Very happy and pleased with whole process. The staff was wonderful. Very accommodating to make sure I got the I the color and interior I requested. Very happy and pleased with whole process. More

My salesman Chris was great!! Everyone I had contact w was very helpful. That made my experience getting a new vehicle easy and never felt pressured for anything was very helpful. That made my experience getting a new vehicle easy and never felt pressured for anything More

Fantastic sale person. Tyler Obrien was fantastic! Took his time to explain and answer every questions we had. Great person to talk to. He made us feel comfortable . Excelle Tyler Obrien was fantastic! Took his time to explain and answer every questions we had. Great person to talk to. He made us feel comfortable . Excellent customer service and best buying experience. More

NYS Inspection, oil change, filter changes. Service was quick and all issues with vehicle were fixed. All service done was fully explained to me and Samantha was extremely helpful and friendly. Service was quick and all issues with vehicle were fixed. All service done was fully explained to me and Samantha was extremely helpful and friendly. More

Very disappointed with the way this dealerships service Very disappointed with the way this dealerships service personnel handles vehicle issues. I was charged $45 for a tire plug from a screw that punctur Very disappointed with the way this dealerships service personnel handles vehicle issues. I was charged $45 for a tire plug from a screw that punctured one of my tires about 1 year ago. However, more recently I had an issue with my drivers side window not working properly. I was texted a video of the work the service person did and it want even my vehicle that was in the video. In addition, I was told I owed $145 for the diagnostic to look at the window. The issue was later resolved and my window will be repaired under warranty (is. At no charge). I have very little faith in the service department at this facility, not to mention the excessive rates charged for service here. This is why I would never take my 2027 Nissan Pathfinder to this location for any out of warranty service. More

Car Serviceing Right from the moment we walked into your show room back in July 2019, Everything is top notch, King of the Hill, Stupendus, now that I have swelled a Right from the moment we walked into your show room back in July 2019, Everything is top notch, King of the Hill, Stupendus, now that I have swelled all heads and made all laugh, IT'S TRUE. Our Service Appt. was the same.Well Exicuted, well Priced, just Awsome. More

The purchase of our new vehicle could not have been easier. The sales person and credit people were very professional but more over friendly. Very pleased easier. The sales person and credit people were very professional but more over friendly. Very pleased More

The sales team was fantastic in leasing my vehicle. However, the vehicle came with one key, and as per We Owe I returned to the service department on a scheduled appointment to have the key I was owed However, the vehicle came with one key, and as per We Owe I returned to the service department on a scheduled appointment to have the key I was owed programmed. After sitting for 40 minutes I was informed they had lost the key and would need to order it again. I returned again for a scheduled appointment and was informed it would take 60-90minutes. I sat for well over two hours before the repair was complete. I understand some delay, but coming in for a scheduled appointment, and being given a time frame, I would assume that time frame would be accurate. Not too impressed with the service so far. Not to mention the issues other people in the waiting area had with the service department that day... More

Went in got exactly what I was looking for and ended up with a great deal couldn’t be anymore happier with the vehicle I walked away with with a great deal couldn’t be anymore happier with the vehicle I walked away with More