Wally's Nissan of Latham

The dealership was great. Everyone there was courteous and not to mention Jake. He took the time to help me find a vehicle that would fit my budget and to explain all my optio Everyone there was courteous and not to mention Jake. He took the time to help me find a vehicle that would fit my budget and to explain all my options. More

Every employee there very helpful & knowledgeable. I was assured that the problem would be fixed in a timely manner. I was assured that the problem would be fixed in a timely manner. More

Excellent customer service and took advantage of free shuttle service to my home Keep up the great work! shuttle service to my home Keep up the great work! More

The days service on my car was absolutely done with minimal wait time and excellence on what my car needed. The customer service desk was very informative and all my questions before starting the work minimal wait time and excellence on what my car needed. The customer service desk was very informative and all my questions before starting the work on my car. They will be seeing me again for a six month checkup for sure.. More

Fantastic service department. Eric kept me well informed and was very knowledgeable about my car, parts and pricing Eric kept me well informed and was very knowledgeable about my car, parts and pricing More

Never bought a car from this man, but completely would. Im sure Jacob, like just with football, excels. One heak of a football player, except now Jacob is tackling prices for you instead of men running a b Im sure Jacob, like just with football, excels. One heak of a football player, except now Jacob is tackling prices for you instead of men running a ball downfield. More

When I arrive at Wally’s I’m always greeted by name. The friendly atmosphere is always welcoming. The friendly atmosphere is always welcoming. More

What a great dealership I am so happy with my purchase thank you Jake for everything you do for this company thank you Jake for everything you do for this company More

Came to look purchase a 2019 Rogue. The salesperson was useless, as they just gave us the keys and left us to figure things out for ourselves. After we went for our test drive and decid The salesperson was useless, as they just gave us the keys and left us to figure things out for ourselves. After we went for our test drive and decided to purchase the vehicle, we had to wait for close to 2 hours for the finance manager to do paperwork with him. Once the paperwork was done we were informed that they did not have the title for the car and they would let us know when we could take delivery. It took over 2 weeks until we received a call to let us know that we could take delivery. We made our appointment and then we were rushed through the process to get us done and out. We were told that it would be a month and a half to get the registration and when we finally got the call from them that it was in we asked that they mail it to us as we were not available to drive over and get it. Another 2 weeks later and we get the registration in the mail and there was tape across the entire front of the registration causing damage to it lifting/tearing the lettering and papers. None of this is even mentioning the bottle of touch up paint that we were promised at the time of delivery that we still have not received. We love the vehicle, we just hate everything about the process to obtain it. More

I’m so pleased with Derek and how all my questions were answered. I bought a Beautiful Nissan Murano and I couldn’t have asked for a better person that helped me. Derek… your the Best !!!!!!! Thank you, so answered. I bought a Beautiful Nissan Murano and I couldn’t have asked for a better person that helped me. Derek… your the Best !!!!!!! Thank you, so much. Thank You, Linda Fretto I LOVE MY NEW CAR !!!! More