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Wally's Nissan of Latham

Latham, NY

4.6
2,982 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,982 Reviews of Wally's Nissan of Latham

January 02, 2022

From start to finish A+ customer service. Josh was accommodating and thorough. Great experience ! Thank You More

by JENNIFERF827
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murgo
Jan 05, 2022 -

Wally's Nissan of Latham responded

Hi Jenniferf827! We're so happy we were able to help you out! We hope to see you soon!

January 01, 2022

Soooo. I was supposed to get an email of my invoice. The Invoice was to show oil change and tire rotation. The oil change was supposed to be free because of the last bad experience i had there. My nissan po More

by RBBROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Purner
December 28, 2021

Quick, efficient and very informative about any additional options. Polite and friendly customer service associates More

by Jenhg91180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Dec 31, 2021 -

Wally's Nissan of Latham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Fuccillo Nissan Of Latham

December 28, 2021

Fuccillo is a great place for auto service there friendly they know what their doing More

by CAMLEY_GEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dunican, Jeremy Terrell
Dec 31, 2021 -

Wally's Nissan of Latham responded

Camley_george, we really appreciate your feedback! We're looking forward to your next visit with us!

December 25, 2021

Everyone was very nice and helpful, I came in to get my hood latch fixed and I s aw w wn advertisement on the website for 50% off of an oil change so I decided to have that done too. I just didn't apprecia More

by DEBBIEK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Messier
Dec 31, 2021 -

Wally's Nissan of Latham responded

Debbiek0, thank you for your kind review; we are happy to pass along your comments to the team here at Fuccillo Nissan Of Latham! Thank you again for the review!

Jan 18, 2022 -

DEBBIEK0 responded

I sent a long explanation as a response to this response but apparently it was never received by you. Otherwise you would not have thanked me for my response, that was not entirely kind. I was very dismayed that I was forced to rotate brand new tires and that I was told I could not get 50% off my oil change because my car uses semi-synthetic oil and yet when I got home and looked closer at the coupon on the website it INCLUDED semi-sythetic oil so I spent almost $50 more that day than I should have, and I would not have even come to you if it wasn't for my having been a long time customer of Fuccillo KIA in Schenectady having purchased 2 cars and all my service there and always received very fair service. now I need 100,000 mile service on my Nissan and how can I trust anything I am told. I'm sorry the other response I sent didn't get sent as it really expressed everything in detail 3500 words worth

December 24, 2021

Very good service. Video of problems is great. On time. Great over all. As anyone else is, just a little expensive. Thanks. More

by ZOLUMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Messier
Dec 31, 2021 -

Wally's Nissan of Latham responded

Zoluman, we are glad we could help! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 17, 2021

I inly had an oil change and tire rotation and Eric was very efficient in regards to the Work he performed and his contacts with me. Regarding the dealership itself I will never purchase a vehicle with More

by donray0518
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Breanna Hanson
Dec 22, 2021 -

Wally's Nissan of Latham responded

Hello Donray0518, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

December 17, 2021

My car had a few recalls I needed repair to the windshield wipers. Advisor was in constant contact with me kept me informed and completed the work quickly. More

by LBEDINOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner, Jeremy Terrell
Dec 22, 2021 -

Wally's Nissan of Latham responded

Lbedinotti, thank you for the high star rating! Lbedinotti, thanks for taking the time to leave a review.

December 16, 2021

Consistently fantastic service! Eric and Fran always go above and beyond to keep me informed and my truck in great condition! More

by geoh080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Colvett, Samantha Purner, Eric Messier, Jeremy Terrell
Dec 22, 2021 -

Wally's Nissan of Latham responded

Geoh080, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 15, 2021

Awesome salesman, very friendly staff. The buying experience was very stress free. I would highly recommend Fuccillo to anyone looking to purchase a vehicle More

by fosterashley5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler O'Brien
Dec 18, 2021 -

Wally's Nissan of Latham responded

Fosterashley5, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

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