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Wally's Nissan of Latham
Latham, NY
2,982 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,982 Reviews of Wally's Nissan of Latham
Verified Customer
January 10, 2022
I had to drive over an hour to get my car serviced and I will do it again and again for the life of our 2 Rogues. This dealer is the best of old standards with all the great technology of the new world. We will do it again and again for the life of our 2 Rogues. This dealer is the best of old standards with all the great technology of the new world. We cannot say enough about the staff and the service. More
by PMASON0
Employees Worked With
Fran Colvett, Jeremy Terrell
January 09, 2022
This is my third leased vehicle from Latham Fuccillo and the experience has been much better than in the past. I just make sure that I make my appointments on Saturdays though so I don’t have trouble with g the experience has been much better than in the past. I just make sure that I make my appointments on Saturdays though so I don’t have trouble with getting to work as I have had in the past. More
by MGODLE61
Employees Worked With
Samantha Purner, Eric Messier
January 08, 2022
Very professional with quality people handling the customer experience as if their own. Comfortable setting with timely service and great communication customer experience as if their own. Comfortable setting with timely service and great communication More
by WWILEY
Employees Worked With
Jeremy Terrell
January 07, 2022
The people people I dealt with were all very professional. They worked worked hard to make sure I ended up with a great vehicle at a n amazing rate. Even though I know the dealership is out to professional. They worked worked hard to make sure I ended up with a great vehicle at a n amazing rate. Even though I know the dealership is out to make money, they all worked hard for me. More
by partpat
Employees Worked With
George Laboy
January 06, 2022
Worst dealership EVER. Moaned about giving me a free oil change because it was past one year - are you kidding? I bought a $15k car from you! Then told me they could not calibrate my rearview mirror becaus change because it was past one year - are you kidding? I bought a $15k car from you! Then told me they could not calibrate my rearview mirror because they do not have Honda tools, so why then did you not tell me that from the beginning when you replaced it?? All around greed and just can't be bothered. And their internet did not work. More
by loracomo
Employees Worked With
Fran Colvett, Samantha Purner, Eric Messier
January 05, 2022
Asked Eric to have service look over my car with 95,000 miles and let me know what I need to have done. They got everything done that day. Thank you miles and let me know what I need to have done. They got everything done that day. Thank you More
by LINDAMENTY
Employees Worked With
Eric Messier
January 04, 2022
unfortunately the problem my car has ( clunking noise going over bumps from a improper install of rear shocks) which was the reason why I had made the appointment with Fuccillio was not repaired..I told going over bumps from a improper install of rear shocks) which was the reason why I had made the appointment with Fuccillio was not repaired..I told the service advisor and the mechanic what the issue was ..but after the mechanic ran the diagnostics came up with a completely different problem totaling $1400 to replace rear coils and stated that this was the issue that was causing problem..if the mechanic would have driven my car after he worked on it ..he would have noticed the problem was not fixed !!! well the clunking noise still exist at this point aftet taking the car to 3 nissan dealerships and the xxxxxxxx (firestone company) who did the faulty install of the shocks and created this whole problem ..claim made to BBB which did absolutely nothing..I am extremely frustrated and upset stuck with $1400 bill for repairs that wasn't causing an issue. More
by faceny1968
Employees Worked With
Samantha Purner
January 03, 2022
I was promised one thing(Monthly Payment) and when I I was promised one thing( Monthly Payment) and when I went to do paperwork the payment went up $55.00 dollars. It wasn't until I told them I was wal I was promised one thing( Monthly Payment) and when I went to do paperwork the payment went up $55.00 dollars. It wasn't until I told them I was walking out and going to another dealer that they could miraculously make my request happen. Then after a week I got a call saying I had to go back because they made a mistake in the paperwork. Not happy with them at all. More
by Kevin
Employees Worked With
Nikkie Traficante , Xavier Brooks
