Wally's Nissan of Latham

I like the service department because they take my car right away.they are efficient when checking my car out and I never have to bring the car back for the same problem the people are nice and keep you i right away.they are efficient when checking my car out and I never have to bring the car back for the same problem the people are nice and keep you informed while you are waiting. More

Fucillo Nissan of Latham is the only place where I service my vehicles. The staff there understand the needs of the customer and are willing to help. If they do not know the answer the staff will find service my vehicles. The staff there understand the needs of the customer and are willing to help. If they do not know the answer the staff will find the answer!! More

Sales and service reps were all very nice and helpful. Fuccillo was unable to provide a vehicle to our liking in our price range. We understand inventory is low right now so no big deal. We bought a used Fuccillo was unable to provide a vehicle to our liking in our price range. We understand inventory is low right now so no big deal. We bought a used Nissan at another dealership who directed us back to Fuccillo Nissan to obtain a second key fob. Getting a key fob for our new vehicle was close to $400. No one in either dealership told us there was a key in the fob and Fuccillo reps didn't mention that the key, which is hidden within the fob, is a separate purchase, so I showed up to get it "tuned" to our new car there only to find out that it needs a key with another fee added on. A woman made the appointment for it and a male who worked in parts didn't ask or mention the separate key item. I was told by Eric the following day when I went to get it set. I also had to return because the first key made wouldn't work and no one including me thought to check it before I left. They ended up cutting a second key. More

They were good to deal with and worked out a great deal for us on our new car for us on our new car More

Nothing but a great experience here. Caitlyn matched me with my dream car! Very kind people. Great communication. with my dream car! Very kind people. Great communication. More

As always my car was well serviced while I waited in a clean well protected waiting area. My estimated costs were announced before I even handed over my keys. Left with a safe and well running and cleaner clean well protected waiting area. My estimated costs were announced before I even handed over my keys. Left with a safe and well running and cleaner vehicle. Thank you Eric for all your care and concern. More

Clean facility and friendly staff. I appreciate The level of transparency regarding recommendations on my truck. of transparency regarding recommendations on my truck. More

Everyone was polite and informative.Caitlin was friendly Everyone was polite and informative. Caitlin was friendly and made Us feel Very comfortable At Fucillo Everyone was polite and informative. Caitlin was friendly and made Us feel Very comfortable At Fucillo More

Is was very easy to make a next-day appointment online. I came in for an oil change, tire rotation and tire pressure adjustment. The price was very clearly outlined in advance, and service was completed with came in for an oil change, tire rotation and tire pressure adjustment. The price was very clearly outlined in advance, and service was completed within promised time frame. Would definitely recommend this service department- customer service was professional and friendly. More

In the Service Dept, Eric was very patient with me and my daily calls regarding my Juke Nismo being tied up in service Dept for 6 days. It needed a new car battery. Thank you, Eric, for your kindness and u daily calls regarding my Juke Nismo being tied up in service Dept for 6 days. It needed a new car battery. Thank you, Eric, for your kindness and understanding regarding my frustrations. More