Wally's Nissan of Latham

I asked them to not roll down my window and as soon as I pulled out my window fell down into the door so I spent the rest of the day getting my window back up in my work order the gentleman repeated himself pulled out my window fell down into the door so I spent the rest of the day getting my window back up in my work order the gentleman repeated himself six times in which it said do not roll down driver window will not go back up More

Music was VERY LOUD inside the dealership, we could NOT hear the salesman. It was very uncomfortable hear the salesman. It was very uncomfortable More

Had a reservation but it couldn’t be found. Was then told the part I needed had to be ordered which would take a couple of days. Later I received an email stating I missed my appointment. Very disappointed i the part I needed had to be ordered which would take a couple of days. Later I received an email stating I missed my appointment. Very disappointed in the whole experience. The part should have been ordered when the reservation was set up so it would be there. More

Honest, upfront and a pleasure to do business with. This is our 4th vehicle with them. is our 4th vehicle with them. More

Jeremy was very helpful and knowledgeable . Jeremy was very helpful and knowledgeable . Technician had my car oil change and check done quickly. I will need to come back for a part change ( Jeremy was very helpful and knowledgeable . Technician had my car oil change and check done quickly. I will need to come back for a part change ( needed to order the part). Easy to get a quick appt. More

Samantha in service was great made a 230 appointment for oil change she had me out at 330 oil change she had me out at 330 More

Well blame it on me but the guy who checked me in, spoke/ mumbled and I didn’t check in properly and waited 2 hours wondering where is my car, we’ll I never really checked in. Omg well they did end up gettin mumbled and I didn’t check in properly and waited 2 hours wondering where is my car, we’ll I never really checked in. Omg well they did end up getting it done quickly once said to do it. Wasted 2 hours More

I went in for an oil change tire rotation the service person was excellent the work was done on time and an excellent job and he was very polite person was excellent the work was done on time and an excellent job and he was very polite More

How much for an oil change tire rotation is excellent work and was done on time the service person was excellent work and was done on time the service person was excellent More

Vinny was very professional car salesman very quick very polite Vinny was Awsome even came in on his day off for delivery of my new car polite Vinny was Awsome even came in on his day off for delivery of my new car More