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Wally's Nissan of Latham

Latham, NY

4.6
2,982 Reviews
Call Dealership (518) 288-9593
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976 New Loudon Rd

Latham, NY

12110

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2,982 Reviews of Wally's Nissan of Latham

October 29, 2021

It was clean and comfortable the staff was very nice and helpful. They answered all my questions. More

by Erik B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner, Jeremy Terrell
Report | Print
Nov 05, 2021 -

Wally's Nissan of Latham responded

Erik B., thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 29, 2021

Fucillio was very quick and very professional Samantha was very friendly always is very good More

by rgagnier47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Report | Print
Nov 05, 2021 -

Wally's Nissan of Latham responded

Rgagnier47, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2021

Arrived for my appointment with a birthday postcard from Fuccillo Nissan promising a gift and offer. I received neither. More

by ARLENE.UVEGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Colvett, Samantha Purner
Report | Print
Nov 05, 2021 -

Wally's Nissan of Latham responded

Arlene.uveges, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to us at (518) 250-4380 so we may identify ways to improve your experience.

October 28, 2021

Expensive and slow - not a good combination to generate a strong customer service dynamic in the market. More

by JC10034x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Messier
Report | Print
Nov 19, 2021 -

Wally's Nissan of Latham responded

We are disappointed to learn of your experience here at Fuccillo Nissan Of Latham, but will take this opportunity to improve. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (518) 250-4380.

October 28, 2021

This is the only place that can work on my car, they strive to make you feel welcomed. More

by Luckyof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Report | Print
Nov 05, 2021 -

Wally's Nissan of Latham responded

Hi Luckyof4, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 25, 2021

Samantha is great! She’s always pleasant and friendly and communicates! I look forward to seeing her when I come in. More

by CHRISCOLUCCI01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Report | Print
Oct 28, 2021 -

Wally's Nissan of Latham responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

October 25, 2021

I was debating going with a different vehicle then I ended up with. The reason I chose to go with Fuccillo was because of the customer service. Nikki who we met and has sense been promoted which was gre More

by PHILBROWN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikkie Traficante , Breanna Hanson
Report | Print
Oct 28, 2021 -

Wally's Nissan of Latham responded

Philbrown0, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fuccillo Nissan Of Latham. If you have any further questions, please don't hesitate to reach out!

October 25, 2021

They always treat me like family! Very courteous and accommodating, would recommend to family and friends! More

by HENRYLASHIEKAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Skinner, Eric Messier
Report | Print
Oct 28, 2021 -

Wally's Nissan of Latham responded

Henrylashiekax, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 23, 2021

Salesman are the best, great deals. Not happy with Service Center. Had a 9:30 appointment, made us wait till 11:00 to check our car. More

by Albie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Messier
Report | Print
Nov 10, 2021 -

Wally's Nissan of Latham responded

Hi Albie, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (518) 250-4380 to discuss this further.

October 23, 2021

Always very friendly and informative service Sam always takes care of my needs and concerns. Definitely recommend More

by Rjcorriveau87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Riza, Eric Elky, Tate Myers, Samantha Purner, Eric Messier, Jeremy Terrell
Report | Print
Oct 28, 2021 -

Wally's Nissan of Latham responded

Rjcorriveau87, we are so happy to read such a great review about Fuccillo Nissan Of Latham! We hope to see you soon!

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