Wally's Nissan of Latham

Long time service customer. Friendly & informative employees. Kept me updated while I waited. Was able to see the service rep inspect my vehicle by video on my phone. 👍 employees. Kept me updated while I waited. Was able to see the service rep inspect my vehicle by video on my phone. 👍 More

Very efficient!! I was in and out very quickly. Overall experience was great. You shouldn't put a limit on how many words a customer has to say when visiting your dealership. experience was great. You shouldn't put a limit on how many words a customer has to say when visiting your dealership. More

Very helpful service personnel and a really intuitive App that made communication and suthorization for service very easy. The work done on my car was spot on. that made communication and suthorization for service very easy. The work done on my car was spot on. More

Was unableable to get my work order sent to me via my phone or fax and certainly never got an estimate for new tires. I had a call back about six times. Lights on dashboard that light up still were not a phone or fax and certainly never got an estimate for new tires. I had a call back about six times. Lights on dashboard that light up still were not addressed. Not enough employees while checking in. 5 people waiting in line More

I just released another car from Fuscillo and went in for first service appointment with this car. Everything went great. Eric was polite and explained everything. first service appointment with this car. Everything went great. Eric was polite and explained everything. More

I will never change I love the way my salesman Tyler Obrien treated me This is my first vehicle I have gotten from this dealership and will be back again. He really went out of his way to find the p Obrien treated me This is my first vehicle I have gotten from this dealership and will be back again. He really went out of his way to find the perfect vehicle for me. I tell family and friends about the dealership. Oh by the way the new dealership is just beàutiful. More

Salesman the best. Jake D very informative on everything..i was very impressed with his knowledge on the car i selected. Was a promising sale. Your dealership seems to be better in my buying expe everything..i was very impressed with his knowledge on the car i selected. Was a promising sale. Your dealership seems to be better in my buying experience than in 2013. Thank you More

Very good people to work with . I’m thinking of buying a new car in the near future.I like the new trucks when will get some in new car in the near future.I like the new trucks when will get some in More

I made an appointment 3 weeks prior and it somehow did not make it into the system. I called the day before my appointment to confirm my appointment and found out I didn’t have one and I was way over due not make it into the system. I called the day before my appointment to confirm my appointment and found out I didn’t have one and I was way over due for an oil change due to not being able to get in 3 weeks earlier. They were very kind and fit me into the end of there day. More

Good, fast, reliable , caring and accurate service. I had very little time waiting and they did a very good job doing the service repairs needed on my 2020 Nissan Frontier. very little time waiting and they did a very good job doing the service repairs needed on my 2020 Nissan Frontier. More