Wally's Nissan of Latham - Service Center

Fast and efficient Quick service. Free car wash. Great coupons were emailed me prior to my service. Ed was courteous and explained everything to me and I really apprecia Quick service. Free car wash. Great coupons were emailed me prior to my service. Ed was courteous and explained everything to me and I really appreciate the covered entrance and exit. More

Very professional The Serviceman took time and explained work done. Maddie was helpful explaining my renew lease options. I was impressed with my overall experience an The Serviceman took time and explained work done. Maddie was helpful explaining my renew lease options. I was impressed with my overall experience and would recommend your Dealership to my relatives and friends. More

State Inspection Love Jolene. She needs a promotion. Love the facility. We never have to wait a long time. We make appointments, arrive early and they take the car Love Jolene. She needs a promotion. Love the facility. We never have to wait a long time. We make appointments, arrive early and they take the car in early. More

A pleasure to do business here! In brief, the service was prompt, thorough, courteous, cordial and efficient. As I waited for its completion, I was kept advised of progress and cons In brief, the service was prompt, thorough, courteous, cordial and efficient. As I waited for its completion, I was kept advised of progress and consulted if there were any questions. More

Extremely satisfied This was the second time I had brought my car in for the same issue. The service manager on duty made sure the technician fixed the problem and was v This was the second time I had brought my car in for the same issue. The service manager on duty made sure the technician fixed the problem and was very courteous. Excellent experience, thank you. More

Delivered on promise! Came in for 20,000 mile service. Was told I would be done by 5:30pm (1 hour for service). Done by 5:15pm. Cashing out was easy. Came in for 20,000 mile service. Was told I would be done by 5:30pm (1 hour for service). Done by 5:15pm. Cashing out was easy. More

Replaced Tire Although it took 4 days to get my new tire in, which was frustrating, They made up for it with over the top service. After three trips to get my tire Although it took 4 days to get my new tire in, which was frustrating, They made up for it with over the top service. After three trips to get my tire replaced, when it finally came in, they came to my place of employment. Picked up the car, fixed the tire and returned it . Saving me one more trip. My only reason for four stars instead of five is because i thought four days was excessive to wait for a tire. We will be returning for service as needed. More

Great! Everytime we have visited this location we have felt very comfortable. We are always talked to kindly and everything is always explained to help us un Everytime we have visited this location we have felt very comfortable. We are always talked to kindly and everything is always explained to help us understand. Today we found out they have a shuttle service! We weren't aware the service we were going to be receiving would last as long as it would and they were able to give us a ride home so we could get our other car! More

Great, helpful service from, I believe his name is Ken. My check tire pressure kept coming on so I stopped in to make an appointment to have my tires checked. Ken told me that if I wanted they could check t My check tire pressure kept coming on so I stopped in to make an appointment to have my tires checked. Ken told me that if I wanted they could check them out right away. When I asked if I could get an honest opinion as to whether I needed new tires, he said that he would check them himself and let me know. Instead of trying to sell me a new set of tires, he got back to me shortly and told me that the tires were fine. As far as to why the pressure light was coming on, it turns out I had run over a nail. The service crew patched it and I was on my way in less than an hour. More

Very satisfied with the service Routine scheduled maintenance was handled quickly and less expensively than I feared. Also had a discussion with Pete Karos about alternative option Routine scheduled maintenance was handled quickly and less expensively than I feared. Also had a discussion with Pete Karos about alternative options to the lease and possible replacement/addition to this vehicle .. More