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Walnut Creek Cadillac

Walnut Creek, CA

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rated
149 Reviews

2390 N Main St

Walnut Creek, CA

94596

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149 Reviews of Walnut Creek Cadillac

June 09, 2020

Joe was great at service, highly recommend him. Nice and honest fast turn out. Brake replacement and navigation display was not working, he changed it all. More

by Manns
Recommend Dealer
Yes
Employees Worked With
Jon Perry, Aric Carlson
Jun 09, 2020 -

Walnut Creek Cadillac responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Joe and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

June 05, 2020

Great Service as always Made same day appointment. In and out in less than two hours. Car was washed. Service rep (Joe) was excellent, friendly, thorough. Everyone at this de More

by wecampion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service.
Jun 09, 2020 -

Walnut Creek Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

May 16, 2020

The dealership as aways is clean and Joe Whiteker the service advisor was friendly and courteous. The job was completed and in a timely manner. More

by Orlie
Recommend Dealer
Yes
Employees Worked With
Joe Whitaker
May 18, 2020 -

Walnut Creek Cadillac responded

We appreciate the kind words, Orlie. We look forward to seeing you again in the future! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

May 14, 2020

I had an excellent experience at Michael Stead Cadillac. Joe in service was very easy to work with and kept me updated about the service on my vehicle. Would recommend this dealership to anyone! More

by HellcatAC
Recommend Dealer
Yes
Employees Worked With
Melissa Kangas, Jon Perry, Aric Carlson
May 15, 2020 -

Walnut Creek Cadillac responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

May 11, 2020

Unbelievably BAD Experience I was returning my lease Unbelievably BAD Experience I was returning my lease and started looking around while I was waiting. Long story short, I bought a used XT5. I ta More

by marlies925
Recommend Dealer
No
Employees Worked With
Jim Bass
Feb 03, 2020 -

Walnut Creek Cadillac responded

Marlies, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

May 06, 2020

OUTSTANDING David --as usual--makes all the difference! please stop requiring the review to be 25 words long--stay safe best mark iruyefehdmgktieywgwg000000000 ma More

by markpopil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johns
May 07, 2020 -

Walnut Creek Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

May 01, 2020

Very professional and friendly I am a long-time customer of Stead and the reason I keep going back is because of their commitment to provide excellent service to their customers. More

by Ron70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Kangas
May 01, 2020 -

Walnut Creek Cadillac responded

We appreciate your input, Ron. We're glad to hear that you are consistently impressed with the service we offer here at Michael Stead Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

April 30, 2020

Jack did a fantastic job. Went out of his way to get things done quickly and correctly. I appreciate his honesty and would tell anyone to contact him if they have business there. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Jack
May 01, 2020 -

Walnut Creek Cadillac responded

Thank you for your great review, Paul! We're glad to have Jack on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

April 25, 2020

The detail work on my 18 year old car was fantastic. Waxed, cleaned the interior and under the hood, it was spotless when I picked it up. More

by lenitashumaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in service
Apr 27, 2020 -

Walnut Creek Cadillac responded

Lenita, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

April 22, 2020

See below This is the first time that I got work done at your dealership and I have not had to go back for repair. Jack was courteous, took all the time neede More

by c.mariotta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Kicki
Apr 23, 2020 -

Walnut Creek Cadillac responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

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