Walser Buick GMC Bloomington - Service Center

Waited 6 months for a Valve body replacement vs a new transmission. A remanufactured one ? finally came in & was installed. No after install comments were given, then was charged $42.00 for a complimenta transmission. A remanufactured one ? finally came in & was installed. No after install comments were given, then was charged $42.00 for a complimentary ride of 14.6 miles. Service advisor never got back to me. A remanufactured valve vs a new valve? Why did the remanufactured valve fail? Why did it take 6 months? Why did I have to take my truck multiple times etc. Belzers is 5 miles from my house. Of course then the warranty deductible applies. This is not what I expected from Walser's. More

Nice, clean looking everywhere very nice customer service, just a good overall experience and had a tv monitor to let you know just what was going on with your car, if you were at check in our being service, just a good overall experience and had a tv monitor to let you know just what was going on with your car, if you were at check in our being worked on More

It is always been a great dealership to work with, both in the service department and sales department in the service department and sales department More

Experience was excellent fast service and out the door in less than an hour very satisfied. less than an hour very satisfied. More

Nice people and an easy process. Solange was very knowledgeable about the vehicles. Very good Solange was very knowledgeable about the vehicles. Very good More

Walser GMC took care of my service issue. They were professional, communicated well, and provided Lyft service to and from on the day of service. Most importantly, they fixed the issue! They were professional, communicated well, and provided Lyft service to and from on the day of service. Most importantly, they fixed the issue! More

Great The work was done and the communication was good. The service personnel were efficient. The service personnel were efficient. More

A little more expensive than my local shop, but good service! Appreciated the Lyft rides since it was worked on for two days service! Appreciated the Lyft rides since it was worked on for two days More

My care was dropped off on Sunday night for a 730am oil change. I was dropped off at 10am and was told car was not in Bay and it was next. Test drove an Elevation can back and car was still not in bay. Fin change. I was dropped off at 10am and was told car was not in Bay and it was next. Test drove an Elevation can back and car was still not in bay. Finally left at 12 pm. Awful service communication sucked and no one knew what was going on. I will not be coming back for oil changes tire rotations or anything else if I can help it. Will not recommend anyone to go there for service. More

My husband brought my vehicle but I had some questions about the work and I called and got great support and got all my questions answered! Only question I asked my husband was why my vehicle didn't get about the work and I called and got great support and got all my questions answered! Only question I asked my husband was why my vehicle didn't get washed when it was in for the service and I did not ask the service person.... More