Walser Buick GMC Bloomington - Service Center

They make it easy! Thank you. I set my appt over the phone, I come and I’m out quickly. Thank you. I set my appt over the phone, I come and I’m out quickly. More

Had appointment, yet never looked at my vehicle until the next day. Charged me $300 to tell me GMC no longer made a part to repair my 2015 Canyon with 24,000 mikes on it. Tried to repair a broken latch on th next day. Charged me $300 to tell me GMC no longer made a part to repair my 2015 Canyon with 24,000 mikes on it. Tried to repair a broken latch on the tonneau cover earlier and they also couldn’t find the discontinued part. Seems there were always 4-5 people at the service desk yet phone calls went to voice mail, then answered 3-4 hours later. Will not return or buy another product from Walser. More

Very unprofessional they try to charge you more and this is the second time they didn't toll me at the beginning what my truck needed and latter they try to charge more, and they don't call you back i have is the second time they didn't toll me at the beginning what my truck needed and latter they try to charge more, and they don't call you back i have to keep call then to know about my trucks repairs and I even have to go to the dealer to find out about my truck if was done on the repair, I toll the manager that I call many times and let a voice message to know if my truck was ready so I can pick up, he just stated never go any call or message, then later he stated that their system was down that is xx, very disappointed I will not bring my ca for new repair other than the warranty on the repairs they have done already More

The team was incredible! They did an amazing job! I really appreciate their help with my truck . They did an amazing job! I really appreciate their help with my truck . More

Was able to get an appointment right away. Staff was helpful and communication was excellent. Staff was helpful and communication was excellent. More

The girl that took my vehicle when I got there was very nice and helpful. nice and helpful. More

It was a great experience. The service team and sales team are attentive. They explained everything clearly. The service team and sales team are attentive. They explained everything clearly. More

Great service for all costumers and the dealership will take care of their own customers take care of their own customers More

Brought vehicle in three times for the same issue they were never able to fix the issue. Had items stolen out of my car while it was there. were never able to fix the issue. Had items stolen out of my car while it was there. More

The communication was great. We discussed everything I was going to be done and the price was the same as what I was told when I dropped off my vehicle, so there was no surprises We discussed everything I was going to be done and the price was the same as what I was told when I dropped off my vehicle, so there was no surprises More