Walser Buick GMC Bloomington - Service Center

I don’t feel the girl listened to what was happening with my vehicle. You stated there was nothing wrong. But it needed to be jump started again because my battery went dead because of the fan in the motor my vehicle. You stated there was nothing wrong. But it needed to be jump started again because my battery went dead because of the fan in the motor continued to run after the car was turned by off. I called the dealership in Jackson and the service manager told me what was wrong over the phone. It is now fixed. I don’t think the people you talk too about your vehicle have never seen the inside of a hood (motor) at Walser. Very poor service. More

Both wheel bearings replace a couple months ago but still waiting on transfer case with not eta. waiting on transfer case with not eta. More

Fast, fair and friendly service every time. Alex and the crew always deliver with comprehensive videos to help with what used to be a complicated conversation Alex and the crew always deliver with comprehensive videos to help with what used to be a complicated conversation More

Great customer service. Information clearly communicated. Smooth process. Was at ease with the whole experience and felt confident my vehicle was being well taken care of. S Information clearly communicated. Smooth process. Was at ease with the whole experience and felt confident my vehicle was being well taken care of. Service advisor had a great attitude and very welcoming. More

Was not able to solve issue when driving the car. Electric garage door works better but still now working every time. I need to bring it back. Electric garage door works better but still now working every time. I need to bring it back. More

Easy to do business with. A friendly atmosphere and a clean organized shop. That's it. A friendly atmosphere and a clean organized shop. That's it. More

The service team is always ready to help when you arrive and I love the video I receive of the work being completed! and I love the video I receive of the work being completed! More

Everything was well taken care of. They were very friendly and had a nice waiting area. They were very friendly and had a nice waiting area. More

Had scheduled oil change and tire rotation. Tire rotation was never done so now I need to make another trip and time for this to be completed. Tire rotation was never done so now I need to make another trip and time for this to be completed. More

I had a pleasant experience, dealing with the customer service and the service to my vehicle over all that was 10/10 experience, the only reason I said 3 they didn’t provide a temp vehicle, when other dea service and the service to my vehicle over all that was 10/10 experience, the only reason I said 3 they didn’t provide a temp vehicle, when other dealership like BMW they always provide one. With family and a busy schedule that’s very important. More