Walser Buick GMC Bloomington - Service Center

Great Sales team and great product knowledge. They were fast and quick to respond to all my questions. They were fast and quick to respond to all my questions. More

On time service with good communication. Answered my questions in a polite, courteous manner. Talked through my concerns and offered options. Answered my questions in a polite, courteous manner. Talked through my concerns and offered options. More

Sunroof frame defective. Vehicle only 1 year old. Due to mileage, no warranty coverage. Dealership said "nothing we can do, too bad, GM issue" Milleage should not make a Vehicle only 1 year old. Due to mileage, no warranty coverage. Dealership said "nothing we can do, too bad, GM issue" Milleage should not make a sunroof defective. Repair then failed to finish in time allotted, resulting in no vehicle over a weekend, again, "Too bad, taking us longer than expected" Not impressed with the GMC vehicle, nor the dealership/service center. Wll look elsewhere for vehicles in future. More

Very good communication with me. From the time I arrived until I left. Gave me recommendations for future service. From the time I arrived until I left. Gave me recommendations for future service. More

I would like to say a very big thank you to the service team below who worked on and solved the issues with my 2003 Chevy Trailblazer. The vehicle presented some challenging issues which did take time to team below who worked on and solved the issues with my 2003 Chevy Trailblazer. The vehicle presented some challenging issues which did take time to resolve but which have been addressed 100% at this time. • Kelly Stiefel • Patrick Horvath • Ryley Anderson A big shout out to the technician Ryley Anderson and Patrick Horvath who shepherded both me and the Chevy through some hoops to get to a successful conclusion. I will of course complete the survey accordingly when it arrives. A very big thanks to the team since we are leaving for vacation in WI today with the Chevy. Thank you all again More

Not good service the care about sold the cars after the purchase the don't care purchase the don't care More

A 3 hour appointment turned into an all day event due to waiting for parts. This apt was scheduled ahead of time all parts should have been ready at my appointment. The $105 fee to diagnose an issue should waiting for parts. This apt was scheduled ahead of time all parts should have been ready at my appointment. The $105 fee to diagnose an issue should have been included in the service if I was getting it fixed there. I was also charged for an issue that was already a known MFR issue which is uncalled for. More

Super helpful. Felt like they wanted to help (not just sell) and get me out quickly. Felt like they wanted to help (not just sell) and get me out quickly. More

Every experience with this dealership has been positive. I selected the car I wanted online and set up the lease. A sales agent followed up to align on options, drew up the lease and drove the car to me. Th I selected the car I wanted online and set up the lease. A sales agent followed up to align on options, drew up the lease and drove the car to me. The service department is awesome super helpful and will even Lyft you to and from the dealership when you drop your car off. Nothing but good experiences here. More

Service tech was awesome, Shannon was best have had, not that others were great but she was phenomenal. that others were great but she was phenomenal. More