Walser Buick GMC Bloomington - Service Center

Always thorough inspection and service. Staff is courteous. I recommend Walser Buick . I will continue to go there. . Staff is courteous. I recommend Walser Buick . I will continue to go there. . More

I love GMC Walter Morgan She was the best communication she answered all my questions she answered all my questions More

I am not happy with GMC in general. Bought a used Yukon with 50k miles on it a couple months ago. Have put 3k miles on the vehicle and started making a noise when i turn. Brought it to Bought a used Yukon with 50k miles on it a couple months ago. Have put 3k miles on the vehicle and started making a noise when i turn. Brought it to the dealership to have it looked at. Was told this is a known issue with a bulletin but is considered regular maintenance even though the fix is replacing some sort of lbe not 1x but 4x. This car is not only under original warranty but I purchased an extended warranty. I called and submitted a case with Gm corporate and they have not followed through with what they told me they would do as well as when I reread the service bulletin this should be covered under powertrain warranty. This issue is not fixed and Gm is not taking responsibility for a known manufacturing issue. More

Good communication and proactive work to expedite the sales process. The only negative was the service department took a half hour to find my truck when I picked it up after the bed cover was installed. sales process. The only negative was the service department took a half hour to find my truck when I picked it up after the bed cover was installed. More

The service support and communication from the team was top notch. Only concern was my car was out of my possession for 12 full days. While I know warranty support and approval take time, it would have be top notch. Only concern was my car was out of my possession for 12 full days. While I know warranty support and approval take time, it would have been great if the warranty approval came quicker. Once approved though, the queue was long and I tried being accommodating. More

They are courteous and helpful. They took care of my issues promptly and got me a Lyft home and back so I didn't have to wait around at the dealership while they worked on my car. They took care of my issues promptly and got me a Lyft home and back so I didn't have to wait around at the dealership while they worked on my car. More

Slow service and my car was blocked in by a pickup so I couldn’t even get in my car when the work was completed. The drivers door could only open 5 inches. couldn’t even get in my car when the work was completed. The drivers door could only open 5 inches. More

Great service that I couldn’t get elsewhere. They took care of my truck with great customer experience They took care of my truck with great customer experience More

Excellent, good job and profficional. Time consuming . I would recommend to others to get their service done there. Time consuming . I would recommend to others to get their service done there. More

Excellent service. My car was also very clean when I picked it up. Great work! My car was also very clean when I picked it up. Great work! More