Walser Buick GMC Bloomington - Service Center

The service tech was very detailed in his inspection. I liked the video that was sent. Very courteous staff! I liked the video that was sent. Very courteous staff! More

You recommended many additional services. Cost for the rear brakes was totally wrong. I called but never heard back Cost for the rear brakes was totally wrong. I called but never heard back More

Great customer service! Shannon was the best to work with and made sure I was satisfied Shannon was the best to work with and made sure I was satisfied More

The service team was very friendly and informative. The work that was performed on my truck was done very quickly and professionally. The work that was performed on my truck was done very quickly and professionally. More

I’ve been coming to this dealership for years and years. They always take great care of my Yukon. They are efficient and friendly. They always take great care of my Yukon. They are efficient and friendly. More

they did not fix the issues on my truck before giving it back to me still having the same issues. back to me still having the same issues. More

They didn't send a pick up car when they said they would. Didn't answer phones for 3 hours when we tried calling about it. Had to Uber on our dime to go to dealership before they closed after being stuck at Didn't answer phones for 3 hours when we tried calling about it. Had to Uber on our dime to go to dealership before they closed after being stuck at work and had to argue with them to get our car back. Our car. Worst experience ever More

Had a rear passenger door not locking sometime. Your very rude inefficient mgr. Said it was repaired. Cost $200.00. Got home problem still existed. Back to dealership...dx. actuator cost would Your very rude inefficient mgr. Said it was repaired. Cost $200.00. Got home problem still existed. Back to dealership...dx. actuator cost would be over$600.00. why was this not dx the first time? Cost $137.00. I said I would need to think about it. Told car was ready to pick up. Picked up car, ran an errand and when I opened rear door guess what? The panel had not been replaced. Back to Walser to get panel put back in place. When I got home I tried door and guess what it NOW DID NOT LOCK AT ALL. It was now after 6 PM so I had to wait over weekend before I got back in to at least have the door locked. I never drive without having doors locked. Mgr. Was not pleasant. More

You need a lot of money to have service done at this dealership. $100 oil change is crazy dealership. $100 oil change is crazy More

Friendly quick service. Service desk personnel were courteous and efficient. The technician did the work in a timely manner. Service desk personnel were courteous and efficient. The technician did the work in a timely manner. More