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Walser Buick GMC Roseville

Roseville, MN

Overview
Employees
Reviews
Vehicles
4.3
1,159 Reviews
Welcome to Roseville Buick GMC – Where Exceptional Service Meets Unbeatable Value At Roseville Buick GMC, we’re committed to delivering the best dealership experience possible. Whether you're buying or leasing a new or pre-owned vehicle, we believe the process should be smooth, transparent, and enjoyable. Our hassle-free approach to customer service takes the stress out of car shopping, so you can focus on finding the perfect vehicle. From our friendly and knowledgeable sales team to our certified service professionals, every member of our staff is dedicated to providing outstanding care and support. We offer a wide selection of new Buick and GMC models, as well as thoroughly inspected used cars, trucks, and SUVs — all backed by quality and value you can trust. Our GM-certified service and parts department ensures your vehicle stays in top condition, whether you're in for routine maintenance or more extensive repairs. At Roseville Buick GMC, we don’t just meet expectations — we aim to exceed them. Come experience the Roseville difference today. We look forward to welcoming you!
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2775 Long Lake Rd

Roseville, MN

55113

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Showing 1,159 reviews

December 27, 2025

Great problem solving. Professional. Nice waiting area. Friendly. Pretty fast. Good communication. And follow through . More

by livelovelifegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Walser Buick GMC Roseville responded

Thank you so much for the wonderful feedback! We’re glad to hear that our team delivered great problem‑solving, clear communication, and professional service from start to finish. It’s also great to know you enjoyed our waiting area and the overall speed of your visit. We truly appreciate you choosing us and look forward to helping you again whenever you need us.

December 25, 2025

Brought car in morning of problem. .Josh contacted warranty company and helped with rental..Kept me informed on progress..Car runs great!! More

by Akh21
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 26, 2025 -

Walser Buick GMC Roseville responded

Thank you so much for the fantastic review! We’re thrilled to hear that Josh was able to step in right away, coordinate with your warranty company, assist with the rental, and keep you updated throughout the process. Knowing your car is running great again is the best outcome we could hope for. We truly appreciate your trust in us and look forward to helping you again whenever you need us.

December 23, 2025

Love the customer waiting area — clean, light-filled, comfortable, complimentary water and popcorn. My beef is that I was told the service would take four hours. Five hours later I went out to talk to More

by ljohnson019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Walser Buick GMC Roseville responded

Thank you for sharing your feedback with us. We’re glad to hear you enjoyed our clean, comfortable waiting area, but we’re truly sorry about the extended wait and lack of communication during your visit. You should never have to seek out an update after waiting far beyond the original timeframe, and we understand how frustrating that must have been. Your experience shows we missed the mark on keeping you informed, and we appreciate you bringing this to our attention so we can address it with our team. We hope to provide you with a smoother, more timely visit next time.

December 21, 2025

The technicians really didn't know what they were doing they left some bolts loose oil all over everything under the hood the check engine came and my vehicle stalled had to have it towed back to the shop. More

by WALLY09
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Olson
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Dec 22, 2025 -

Walser Buick GMC Roseville responded

"Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you encountered after your service visit. This is not the level of quality, care, or accuracy we expect from our technicians, and we understand how frustrating and concerning this must have been—especially after multiple visits and a tow‑in. We take feedback like this very seriously and would appreciate the opportunity to review what happened and work toward a proper resolution. Please reach out to Mike Troke 651-604-1700 so we can address this directly and ensure your vehicle is taken care of the right way.

December 20, 2025

Not helpful and try to charge extra even the car just purchased in a week brand new. More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Walser Buick GMC Roseville responded

Thank you for sharing your feedback. We’re very sorry to hear about your experience, especially with a vehicle that was just purchased. This is not the level of support or clarity we aim to provide, and we understand how frustrating this must have felt. We’d appreciate the chance to look into what happened and make things right. Please reach out to our General Manager Steve Tuschen 952-467-8633 so we can address this directly and work toward a better experience moving forward.

December 20, 2025

Service department is always great Very welcoming friendly. Took the time to explain the condition and maintenance of my truck More

by mzkimbler
Recommend Dealer
Yes
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Dec 20, 2025 -

Walser Buick GMC Roseville responded

Thank you for the great 4‑star review! We’re glad to hear our service team continues to be welcoming, friendly, and thorough. It’s wonderful to know they took the time to explain the condition and maintenance of your truck. We appreciate your feedback and look forward to providing an even better experience next time

December 20, 2025

Always friendly and informative. Work has always been perfect and confidence building. Best service I've ever had More

by CATHERINE.NAYES
Recommend Dealer
Yes
Employees Worked With
Josh Olson
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Dec 20, 2025 -

Walser Buick GMC Roseville responded

Thank you for the fantastic 5‑star review! We’re thrilled to hear that our team has consistently been friendly, informative, and able to deliver work you can feel confident in. Knowing you consider this the best service you’ve ever had truly means a lot to us. We appreciate your trust and look forward to continuing to take great care of you.

December 18, 2025

Service department are courteous. Answers and returns calls promptly. On the other hand parts department are a ghost, I've left messages for 2 weeks everyday without a return call. More

by Punnarinkoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2025 -

Walser Buick GMC Roseville responded

Thank you for the 5‑star review and for recognizing our service department’s courtesy and prompt communication. We truly appreciate your kind words. We’re very sorry to hear about your experience with our parts department—that’s not the level of responsiveness we aim to provide. Your feedback is extremely valuable, and we’ll be addressing this with our team to ensure it’s corrected. Thank you for bringing it to our attention, and we look forward to providing you with a smoother experience moving forward.

December 18, 2025

I like bringing my car the service is good and everyone is very friendly and helpful More

by Pauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2025 -

Walser Buick GMC Roseville responded

"Thank you for the wonderful 5‑star review! We’re glad to hear you enjoy bringing your car to us and that our team continues to provide friendly, helpful service. It means a lot to know you trust us with your vehicle. We look forward to seeing you again!

December 18, 2025

Very thorough handling of factory recall. Recommended services and was very pleasant to deal with. Appreciated the professionalism and attention to detail More

by svergin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2025 -

Walser Buick GMC Roseville responded

Thank you for the fantastic 5‑star review! We’re glad to hear our team handled your factory recall thoroughly and provided helpful service recommendations along the way. It’s great to know you found everyone pleasant, professional, and attentive to the details that matter. We truly appreciate your feedback and look forward to assisting you again!

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