Walser Buick GMC Roseville

Matt Leonard is my usual contact when I have a problem with either of the two vehicles I have purchased from Walser Buick GMC. Once I come in for my appointment..... PROBLEM SOLVED! The best choice o with either of the two vehicles I have purchased from Walser Buick GMC. Once I come in for my appointment..... PROBLEM SOLVED! The best choice of buying extended warranty,suggested by Salespeople at Walser, has definitely been most beneficial on my 2015 GMC Acadia and also my 2018 Buick Enclave. Thank You WALSER More

The dealer worked to find us the best possible solution to a new vehicle and working with current leasing specs to a new vehicle and working with current leasing specs More

Fair and honest. Always helpful and explain problems before doing the work. They let me know prices ahead when can. Good with emergency service. Always helpful and explain problems before doing the work. They let me know prices ahead when can. Good with emergency service. More

I was in for an oil change. The staff was able to get me in and out in a timely manner. The staff was able to get me in and out in a timely manner. More

The dealership is fine, what makes it most special is service advisor, Matt Leonard. He is exceptional and should be rewarded for his great customer service. No other service advisor compares to Matt. service advisor, Matt Leonard. He is exceptional and should be rewarded for his great customer service. No other service advisor compares to Matt. More

Was great and did a great job. Only issue is getting ahold of someone in service Only issue is getting ahold of someone in service More

Rodd Walton was my salesman this past Monday. I drove down from superior, Wisconsin, called him halfway to roseville and told him I was looking to trade my tacoma in for a new 25 sierra elevation I drove down from superior, Wisconsin, called him halfway to roseville and told him I was looking to trade my tacoma in for a new 25 sierra elevation. From the phone call to finalizing the sale he was attentive to my questions and concerns. My twin brother was with me and we both watched Rodd work through 3 car sales while working with us(it was definetaly a busy day) and I still felt he listened to everything. Youre sales manager as well, she was another amazing asset to my purchase and I felt comfortable and not pushed into a sale. My twin brother WILL be in your roseville location to trade in his 18 silverado and will definetaly be requesting Rodd. As a service manager in a massive corporate auto shop, rodd will definetaly excel with your dealership for years to come (do what you can in your power to retain him) More

Multiple reasons: 1. Taylor told me it would be $100 deductible for each item I needed to get fixed. I confirmed with warranty there was no deductible. Taylor did not f Taylor told me it would be $100 deductible for each item I needed to get fixed. I confirmed with warranty there was no deductible. Taylor did not follow up on status of my car, I had to keep calling others to help me. My car wasn’t ready on time and took much longer and Taylor did not put in the tire sensor replacement like I asked. There was no rental car available and the guy I handed my own rental car receipt to submit didn’t know what to do with it. I’m hoping it was submitted to the Walser autoguard warranty. the entire experience was a hassle, confusing, and inconvenient. More

The vehicle check in and service itself was good . Unfortunately it took two hours to do an oil change with a tire rotation with appointment . That is the first time that has happened at least for me Unfortunately it took two hours to do an oil change with a tire rotation with appointment . That is the first time that has happened at least for me in this dealership and it was not busy . More

Matthew provided great service repairing my car quickly and went beyond my expectations. He was able to use my warranty and cost was free. Very nice. Thank you. and went beyond my expectations. He was able to use my warranty and cost was free. Very nice. Thank you. More